Reception Supervisor

Bellanger Team; London Borough of Islington; Presencial; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Descuento en restaurantes del grupo

Vales de hasta £100 en high street

Licencia parental ampliada

Asesoría de salud mental

Acceso a Wagestream

Calendario de formación

Descripción de la vacante

Bellanger, un café, restaurante y bar en Islington, busca un Maitre d’ para garantizar una experiencia fluida en la gestión de mesas, reservas y coordinación entre sala y cocina, cuidando cada detalle para los clientes.

El grupo ofrece beneficios como descuento en restaurantes del grupo, incentivos por excelencia de hasta £100 en vales, licencia parental ampliada, acceso a asesoría de salud mental y un completo calendario de formación.

Formación

• Se requiere habilidad para gestionar la distribución de mesas y turnos.
• Capacidad de anticipar necesidades de los comensales y coordinar con sala y cocina.
• Excelentes dotes de comunicación y trato al cliente.

Responsabilidades

• Asignar mesas para walk-ins y reservas, manteniendo tiempos de servicio.
• Anticipar necesidades y comunicar solicitudes especiales al equipo.
• Contribuir a fidelizar clientes creando una experiencia de alto nivel.

Conocimientos

Gestión de sala

Atención al cliente

Comunicación

Trabajo en equipo

Multitarea

Descripción del empleo

Descripción

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics.

The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Maitre d’?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Maitre d’:

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.