Assistant Maitre d' & Guest Experience Lead

The Wolseley Hospitality Group; London Borough of Islington; A distancia; GBP 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Restaurant discounts

Up to £100 high street vouchers

Enhanced Maternity and Paternity leave

Mental health counselling

Wagestream earned wages

Training calendar and masterclasses

Descripción de la vacante

The Wolseley Hospitality Group is seeking an Assistant Maitre d’ for Bellanger in Islington. You will support seating plans, liaise with the floor and kitchen teams, and ensure smooth service with a warm, guest-focused approach across brunch, lunch and dinner settings.

Join a diverse team and contribute to a lively venue that blends elegant interiors with relaxed service, offering excellent training and progression within the group.

Formación

• Experience delivering high-level guest service in a hospitality setting.
• Strong communication and interpersonal skills with a guest-focused approach.
• Ability to coordinate seating plans and support front-of-house operations.

Responsabilidades

• Assist the reception team with seating plans and support the floor team with relaying tables for smooth management of turn times.
• Anticipate guests’ needs and communicate special requests to floor and kitchen teams.
• Engage warmly with guests from door to table, acting as a key point of contact.

Conocimientos

Guest service

Communication

Team support

Descripción del empleo

The Wolseley Hospitality Group is seeking an Assistant Maitre d’ for Bellanger in Islington. You will support seating plans, liaise with the floor and kitchen teams, and ensure smooth service with a warm, guest-focused approach across brunch, lunch and dinner settings.

Join a diverse team and contribute to a lively venue that blends elegant interiors with relaxed service, offering excellent training and progression within the group.