Reception Supervisor

WSH Group; England; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme.

24-hour personal helpline foremployees

Choices discounts platform

Training Academy

Job summary

Portico is recruiting a Reception Supervisor for our team based at an American multinational investment bank and financial services company in the City. The role covers 40 hours per week with shifts from 7 am to 7 pm and occasional late cover until 9 pm.

Salary is £43,079 per annum, with excellent holiday allowance, pension contributions and other benefits. Ideal candidates will have experience supervising a team of 10+, strong service standards and a background in customer services within a

Qualifications

• Experience supervising a team of 10+ people, including absence/holiday/rota planning.
• Customer service experience in high-end corporate or hotel environments.

Skills

Team supervision

Rota management

Customer service

Hotel industry exp

Job description

Reception Supervisor Portico are currently recruiting for a Reception Supervisor for our team based at an American multinational investment bank and financial services company in the City. The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner selected to deliver the front of house services, and have a special can-do, flexible approach, relishing the opportunity to keep raising the bar, exceeding expectations at every chance they get. Daily, the Reception Supervisor will get to know the client's vision of exceeding expectations through intuitive service, careful planning, and faultless standards. Team motivation, pride and engagement are essential to exceeding our client's expectations, and the Supervisor plays a huge part in ensuring all these things are present.

Working Hours

40 hours per week, shifts between 7 am and 7 pm, with occasional late cover until 9 pm

Salary

£43,079 per annum

Qualifications

Experience in supervising a team of at least 10 people, covering all first line aspects such as absence, holiday and rota management are important for the successful candidate. It is also expected that candidates will have knowledge of exceptional service and be able to demonstrate how they have led these services within a previous position. Candidates will preferably have experience of working in customer services, within a high end corporate or hotel environment.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.