Mobile Receptionist

WSH Group; Greater London; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Refer a Friend Bonus Scheme

Thank you vouchers

24-hour personal helpline

Choices discounts platform

Training Academy

Job summary

Portico is seeking a Mobile Receptionist (Support Team Member) to provide first-class front-of-house support across multiple prestigious client locations in London. You will travel between sites, delivering a warm welcome, handling registrations, bookings and enquiries, and assisting with security procedures to maintain a professional, seamless service.

Based primarily in London sites, you will be the face of Portico, coordinating with visitors and colleagues to ensure outstanding customer

Qualifications

• Previous experience in reception, hospitality, customer service, or front‑of‑house role.
• Outstanding communication and interpersonal skills.
• A professional, polished and confident manner.
• Strong organisational skills with excellent attention to detail.
• A proactive and flexible approach to work.
• The ability to remain calm and professional in a fast-paced environment.
• Confidence working independently and as part of a team.
• Willingness to travel between sites across London when required.

Responsibilities

• Providing reception cover across various client sites in London.
• Delivering a warm, professional welcome to all visitors and guests.
• Managing visitor registrations, meeting room bookings, and enquiries.
• Answering and directing calls in a professional manner.
• Supporting site security procedures, including visitor access management.
• Maintaining high standards within reception and client-facing areas.
• Building strong relationships with clients, visitors, and colleagues.
• Adapting quickly to different environments and workplace requirements.

Skills

Reception experience

Communication skills

Professional demeanor

Organisational skills

Proactive/flexible

Calm under pressure

Team player

Travel between sites

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

We are on the lookout for a customer service superstar!

We have an exciting opportunity for a customer service professional to join our fantastic team as a Mobile Receptionist (Support Team Member).

In this varied and rewarding role, you will provide exceptional front-of-house support across a range of prestigious client locations throughout London. While primarily based at our London sites, you will travel to different locations to provide reception cover when required, ensuring a seamless and professional service is maintained at all times.

As the first point of contact for visitors, clients, and employees, you will create a positive and lasting impression through outstanding customer service, professionalism, and a proactive approach.

Key Responsibilities:

• Providing reception cover across various client sites in London.
• Delivering a warm, professional welcome to all visitors and guests.
• Managing visitor registrations, meeting room bookings, and enquiries.
• Answering and directing calls in a professional manner.
• Supporting site security procedures, including visitor access management.
• Maintaining high standards within reception and client-facing areas.
• Building strong relationships with clients, visitors, and colleagues.
• Adapting quickly to different environments and workplace requirements.

Hours:Monday- Friday, various shifts
Salary: £34,725

• Previous experience in a reception, hospitality, customer service, or front-of-house role.
• Outstanding communication and interpersonal skills.
• A professional, polished, and confident manner.
• Strong organisational skills with excellent attention to detail.
• A proactive and flexible approach to work.
• The ability to remain calm and professional in a fast-paced environment.
• Confidence working independently and as part of a team.
• Willingness to travel between sites across London when required.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.