Reception Manager

JR United Kingdom; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A modern, fine-dining Chinese restaurant in London is seeking a talented Reception Manager. The role offers fantastic benefits, opportunities for growth, and a chance to work in a fast-paced luxury environment. Ideal candidates should possess strong leadership skills and a passion for guest experiences.

Benefits

50% staff discount across all restaurants

Wellbeing resources like nutritional seminars

Employee Assistance Programme for team support

Training and development opportunities

Qualifications

• Minimum of 4 years experience in a similar role.
• Experience in a luxury venue is advantageous.
• Good command of English essential.

Responsibilities

• Deliver excellent guest experiences and lead the reception team.
• Maintain exceptional service standards and guest profiling.
• Provide training and mentoring for the Reception Team.

Skills

Leadership

Guest Experience

Attention to Detail

Interpersonal Skills

Ability to Work Under Pressure

Tools

Seven Rooms

Job description

Social network you want to login/join with:

Are you looking for an opportunity to work in a modern, fine-dining Chinese restaurant in London? If so, look no further! Hakkasan Mayfair are on the hunt for a talented Reception Manager to join our team.

It's not just a job; it's a chance to embark on a journey within the hospitality industry as a Reception Manager. Plus, enjoy fantastic benefits, huge growth prospects, and of course, some delicious food!

The ideal Reception Manager has:

• A minimum of 4 year experience in a similar role and within a fast paced environment.
• Experience in a luxury venue would be a distinct advantage;
• Excellent knowledge of Seven Rooms;
• Passionate about delivering excellent guest experiences with a friendly disposition to smile;
• Exceptional service standards with attention to detail and experienced in guest profiling and recognition;
• Leadership and delegation skills including the ability to train and mentor the Reception Team;
• Impeccable appearance and interpersonal skills with a good command of English is essential;
• Ability to work under pressure and willingness to work as part of a team;
• Availability to work full-time and be flexible;
• Proof of eligibility to work in the United Kingdom.

In addition to the usual benefits, such as meals on duty, uniforms, holidays, pension and life assurance, we also offer the following to all of our valued colleagues:

• 50% staff discount across all of our restaurants (including takeaway)
• Wellbeing resources such as nutritional seminars and home workouts
• Access to Maven: Resources and advice platform for your reproductive and family health journey
• Employee Assistance Programme, featuring confidential support for any of our team members whenever they need it
• Gifts for Christmas, Chinese New Year, birthdays and long service milestones
• Training and development opportunities, such as WSET, development courses, public speaking and more
• International career opportunities
• Fun activities to support chosen charities, help the environment and the communities that we live in, and to protect our planet