Assistant Reception Manager

Amazonico UK Ltd; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Amazonico London as an Assistant Reception Manager, where you'll help lead our front desk operations in a premium setting. We're looking for a passionate hospitality professional to deliver exceptional service and support our vibrant, diverse team in the heart of Mayfair. Enjoy perks like competitive salaries, global career progression, and a culture that celebrates diversity and inclusion.

Benefits

Competitive salaries

Global career progression

Internal training and rapid promotion

Education rewards

Access to Perkbox discounts

Refer-a-friend bonuses

Staff meals (2 x per day)

Flexible working scheme & 28 days holiday

Qualifications

• Previous experience as a Senior Host or Assistant Reception Manager in a premium or luxury venue is essential.
• Confident, people-focused personality with natural leadership skills.
• Passion for great service, teamwork, and excellence.

Responsibilities

• Support front desk operations and guest journey.
• Manage bookings and ensure smooth service.
• Train and inspire the reception team.

Skills

Leadership

Customer Service

Organizational Skills

Calmness Under Pressure

Tools

SevenRooms

OpenTable

Job description

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Ready to Step Up at One of London’s Most Iconic Restaurants?

Amazonico London is searching for a charismatic and driven Assistant Reception Manager to help lead our front-of-house experience in the heart of Mayfair.

Located on the iconic Berkeley Square, Amazonico brings the vibrant spirit of Latin America to life—where immersive dining, a lively atmosphere, and luxury hospitality meet in a world-class setting.

We’re now seeking a talented Assistant Reception Manager who thrives in high-energy, high-end environments and is ready to help shape unforgettable first impressions for every guest.

About Working at Amazonico At Amazonico, you’ll become part of a diverse family of hospitality professionals who are bold, creative, and united by a shared love for service. Our culture is rooted in:

• Diversity, Equity & Inclusion– We celebrate difference and ensure everyone has a voice and space to grow.
• Sustainability– We actively reduce our impact through initiatives like our partnership with SKOOT -https://skoot.eco/amazonico
• Growth & Progression– From new openings to internal promotions, you’ll have opportunities across the UK and globally.
• Team Connection– From daily pre-service meals to annual celebrations, we support and uplift one another.

Employee Benefits:

• Competitive salaries
• Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come!
• Opportunity to expand your skills with the support of experience management
• Internal training and succession plans for rapid promotion.
• Education rewards
• Access Perkbox and enjoy a range of discounts and offers across well-known brands.
• Refer-a-friend bonuses
• Staff meals (2 x per day)
• Flexible working scheme & 28 days of holiday per year

About the Role – What You’ll Do

As our Assistant Reception Manager, you’ll play a key role in supporting the front desk operation and ensuring the guest journey starts seamlessly. You will assist the Reception Manager in overseeing the host team and be hands-on in delivering Amazonico’s signature warm welcome.

You will:

• Help lead and inspire the reception team to deliver exceptional, consistent service
• Manage guest bookings and walk-ins using systems like SevenRooms or OpenTable
• Ensure a smooth front-of-house experience, even during the busiest moments
• Support with team training and performance, setting the standard for hospitality
• Liaise with restaurant and bar managers to coordinate flow and guest experience
• Act as a point of contact for VIP guests and special requests
• Step up in the Reception Manager’s absence to maintain excellence at the desk

What We’re Looking For

• Previous experience as a Senior Host or Assistant Reception Manager in a premium or luxury hospitality venue
• A confident, people-focused personality with natural leadership skills
• Great organisational ability and calmness under pressure
• A passion for great service, teamwork, and going above and beyond

Ready to Join the Amazonico Family? If you’re a passionate hospitality professional looking for your next step and want to work in a luxury setting where culture and creativity thrive— we’d love to hear from you .

Apply now to become our next Assistant Reception Manager at Amazonico London!