Reception Manager

Malmaison & Hotel du Vin; City of Edinburgh; On-site; GBP 22,000 - 37,000; Full time

Job summary

Malmaison & Hotel du Vin in Edinburgh is seeking a Reception Manager to lead the front desk team and deliver memorable guest experiences, setting the tone for every stay.

You will be the face of the hotel, with incentives included in a package that rewards outstanding service. This permanent, full-time role involves a 45-hour work week and offers a range of perks and benefits as part of Hotel Du Vin.

Responsibilities

• Be the face of our hotel to guests, delivering celebrity service and ensuring guests feel welcome.
• Lead and develop the front desk team to maintain high standards and smooth check-in/check-out processes.
• Set the tone for every guest visit and ensure the hotel exceeds expectations before departure.

Job description

Reception Manager, Hotel Du Vin

OTE up to £37'000 per annum (inc of incentives) depending on experience, 45 hours contract per weekPermanent and full timeEdinburgh

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.