Receptionist

Malmaison Belfast; Birmingham; On-site; GBP 21,000 - 23,000; Full time

Job summary

Hotel Du Vin in Birmingham is seeking a friendly, passionate receptionist to join our team. You will be the face of the hotel, delivering warm service and handling guest inquiries with energy and professionalism.

The role offers a permanent contract, 32 hours per week at £13.01 per hour, and opportunities for development within our hospitality brand. We value high standards, guest satisfaction and a proactive, can-do attitude.

Job description

Receptionist, Hotel Du Vin

Salary / Hours per week: £13.01ph / 32 hours

Type of contract: Permanent position

Location: Birmingham

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.