Receptionist

Malmaison; Stratford-upon-Avon; On-site; GBP 27,000 - 33,000; Full time

Job summary

Malmaison is seeking a friendly receptionist for Hotel du Vin in Stratford-upon-Avon. You will be the first and last person guests see, setting the tone of each visit and ensuring exceptional service. The role offers a permanent contract and paid hourly rate for a 40-hour week.

Join a brand focused on delivering memorable experiences, with opportunities for development within the Malmaison group and its apprenticeship schemes.

Responsibilities

• Be the face of our hotel, greet guests and deliver friendly service.
• Assist guests with queries and ensure a memorable experience.
• Contribute to a high standard of guest satisfaction and brand reputation.

Job description

Receptionist, Hotel Du Vin

Salary £13.05 per hour, 40 hour weekType of contract: PermanentLocation: Hotel du Vin Stratford-upon-Avon

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed your probationary period.