Receptionist (6 Month FTC)

Formula One Management Limited; Biggin Hill; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Private Healthcare

Dental Care

4 x Grand Prix Paddock passes per year

Enhanced maternity/paternity leave

Staff shuttle service

Free healthy snacks

Canteen discount in Biggin Hill

25 days annual leave + 8 Bank Holidays

In-house Learning & Development

Discount on F1 merchandise

Perkbox portal

Job summary

Formula One Management Limited is seeking a Receptionist to join the Facilities Management team on a 6 Month FTC at our Biggin Hill site. You will provide professional front of house services, manage visitor access, coordinate meeting rooms, and support VIPs with catering and events.

The role requires previous receptionist experience, excellent MS Office skills, and the ability to multitask with strong attention to detail in a fast-paced corporate setting.

Qualifications

• Previous experience as a receptionist in a fast-paced corporate environment.
• Excellent administration skills with proficiency in MS Office and strong communication.
• Able to multi-task with strong attention to detail and deadlines.

Responsibilities

• Provide a professional Reception service with courteous welcome for visitors and staff.
• Offer refreshments and manage visitor storage.
• Manage access passes for visitors, employees and contractors.
• Answer calls and emails promptly; escalate issues as needed.
• Create and maintain the Reception Manual; assist with admin tasks for VIPs.
• Support Front of House with meeting room bookings, catering and event setup.
• Liaise with cleaners and service providers; manage post/delivery.

Skills

Reception experience

MS Office

Administration skills

Multi-tasking

Attention to detail

Tools

MS Office

Job description

Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.

Role Overview:

We are looking for a Receptionist to join our Facilities Management team on a 6 Month FTC. Reporting into our Front of House Supervisor, you will play an important part of the Facilities Management team, providing professional front of house and associated services to the business.

Main Duties and Responsibilities:

• Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.
• Offering and providing refreshments to invited guests and providing storage of personal items.
• Manage and oversee visitor, employee and contractor access passes to our Media & Technology Centre in line with internal policies.
• Ensure incoming calls are answered professionally and promptly.
• Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS)
• Contribute to the updating and maintenance of the Reception Manual.
• Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to: Administration, catering, and concierge service for VIP guests.
• Make meeting and room bookings and manage calendar, liaising with staff about changes and guests – Liaise with FS and reception team to ensure these are managed in an efficient and professional manner
• Support FS with Catering and VIP meeting room and event Set-Up.
• Support FS and team with event delivery.
• Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post.
• Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay’ (P2P) system, for M&C goods and services.
• Make taxi bookings as requested and ensure records are kept up to date including completion of relevant invoices.
• Report building or cleaning issues to facilities team.
• Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad‑hoc purchases.
• Liaise with on‑site cleaners and other service providers as required.
• Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.
• Report all incidents, accidents and significant near misses.
• Create and distribute Race Passes prior to Race Weekends at M&C.
• Develop and maintain great working relationships with key stakeholders.
• Act as a Fire Warden.

What Are We Looking For?

Experience: Previous experience as a receptionist in a fast paced, demanding corporate environment.

Knowledge and Skills: Excellent administration skills. Proficient in MS Office. Personable with excellent communication skills. Ability to multi‑task. Strong attention to detail. Ability to meet deadlines. Flexibility in approach to work.

Why join the force behind the sport?

Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits:

• Private Healthcare scheme
• Dental Care
• 4 x Grand Prix Paddock passes per season
• Enhanced maternity/paternity leave and other family planning policies
• A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill
• Free healthy snacks in our offices
• Subsidised canteen in Biggin Hill, serving breakfast and lunch
• 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
• Opportunities to develop and request training for your role via our in‑house Learning and Development team
• Discount on F1 merchandise
• Discount at F1’s experiences including F1 Arcade and F1 Drive
• Perkbox benefit portal and more

Recruitment Fraud Warning:

We only communicate with candidates through official @f1.com email addresses. We will never contact you via personal email accounts, messaging apps, or request payment as part of our recruitment process. If you receive suspicious communication claiming to be from our talent team, please report it to [e-mail].

Division: Corporate

Here's how we roll Formula 1 delivers the world’s greatest sports and entertainment spectacle with innovation, inclusivity, and sustainability at the heart of its future growth and value. As the global rights holders of this incredible sport our team delivers the 24‑race calendar direct to our passionate fans around the globe. Everything you see on screen or at an event comes via our people at F1. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, and communications there is always a driven and talented team working to maximise the potential of the sport. We are focused on delivering the best for our fans and partners while ensuring we do the right thing as a business, using the power of Formula 1 to make a positive contribution to the places we visit and to our own community. We are on track to meet our sustainability commitments and work closely with stakeholders across the sport to leave a positive legacy wherever we race. At the same time, our commitment to diversity, equity and inclusion helps ensure that everyone feels welcome and has the opportunity to thrive. This is Formula 1!