Reception Host

Individual Restaurants; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a leading restaurant group known for exceptional hospitality and quality service. As a Reception Host, you'll play a crucial role in creating a welcoming atmosphere and ensuring guests have a memorable dining experience. This exciting opportunity offers competitive pay, comprehensive training, and numerous perks, including generous discounts and career development pathways. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you to shine in a vibrant environment.

Benefits

100% tips and gratuities

50% off food and drink bill

Enhanced Maternity and Paternity packages

Access to financial wellbeing tools

Employee Assistance Programme

Fully funded apprenticeship programme

Career pathways and development

Full in-house training

Employer contribution pension scheme

Team meals on shift

Qualifications

• Previous experience as a Reception Host or in a similar customer-facing role.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Be the face of the establishment, ensuring guests have a positive first impression.
• Create a welcoming atmosphere for a world-class dining experience.

Skills

Exceptional communication skills

Interpersonal skills

Ability to handle high-pressure situations

Job description

Are you passionate about providing exceptional hospitality and creating a welcoming atmosphere? Individual Restaurants has an exciting opportunity for an experienced and well-presented Reception Host to join our team at our new Piccolino Tower Bridge.

As a Reception Host, you will be the face of our establishment, ensuring guests have a positive first impression and a world-class dining experience.

Benefits of joining our team include:

• The Sunday Times – Best place to work 2024
• 100% tips and gratuities direct to our team
• 50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
• Competitive rates of pay – we pay the best to get the best
• Enhanced Maternity and Paternity packages
• Access to up to 40% of earned wages and financial wellbeing tools through Wagestream
• Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
• Fully funded apprenticeship programme
• Career pathways and development through our high performers programme
• Full in-house training through our Individual Restaurants Academy
• Employer contribution pension scheme
• Team meals on shift
• 15% off your grocery bill at Iceland Foods
• Discounts and cashback from hundreds of high street and online retailers
• WSET courses are available for those passionate about wine and its provenance
• Refer a friend scheme
• Individual Champion programme – acting as an ambassador of your brand and representing your team

When you join Individual Restaurants, you’re not just joining one team. You’re joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill, and Riva Blu.

About you

• Previous experience as a Reception Host or in a similar customer-facing role within the hospitality industry
• Exceptional communication and interpersonal skills
• Ability to handle high-pressure situations with efficiency

We value individual talent and are committed to investing in our people through quality training and mentoring from our leadership team.

If you have the passion and drive to be the best and would like to join us as our new Reception Host, please click ‘apply’ today. We look forward to hearing from you!