Reception and Administration Assistant

JAM Recruitment Ltd; Nuneaton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

On-site parking

Job summary

Warwickshire County Council seeks a friendly Reception and Administration Assistant at Hatters Space, Nuneaton. A six-month temporary role (37 hours/week) with a £13.26ph rate starts ASAP, Monday–Friday, with some flexibility. On-site parking and a welcoming, customer-focused team environment are promised.

You will handle front-desk duties, support families, and provide administrative assistance across Stay and Play sessions and community activities.

Qualifications

• Experience in reception, customer service or administration.
• Strong communication and interpersonal skills.
• Organised, reliable and able to manage a varied workload.
• Good IT skills, including Microsoft Office.
• Ability to work independently and as part of a team.

Responsibilities

• Welcomes families and visitors in a friendly, professional manner.
• Supports families at appointments and stays organised.
• Assists with Stay and Play sessions and community activities.
• Greets and directs visitors to Health Visitors and other professionals.
• Provides administrative support: data entry, filing, and appointments.
• Answers calls and emails, provides information and signposting.
• Maintains records and upholds confidentiality at all times.
• Works with colleagues and partners to deliver excellent service.

Skills

Reception experience

Customer service

Microsoft Office

Organisational skills

Communication skills

Tools

Microsoft Office

Job description

A six-month temporary assignment awaits a Reception and Administration Assistant to join Warwickshire County Council at Hatters Space, Upper Abbey Street, Nuneaton. This customer-facing position, paying £13.26 per hour, involves serving as the first point of contact for families and visitors. You will foster a welcoming atmosphere while delivering essential administrative support within the community hub. The working pattern is full-time, 37 hours weekly, Monday to Friday, 9:00am to 5:00pm, with flexibility required. Suitable candidates will possess strong organisational abilities, clear communication skills, and confidence operating office systems. On-site parking is provided, with an immediate start available for the right person.

Job Title: Reception and Administration Assistant

Duration: 6 Months Temporary

Company: Warwickshire County Council

Hours: Full Time - 37 hours per week (Monday to Friday, 9:00am - 5:00pm, flexibility required)

Location: Hatters Space, Upper Abbey Street, Nuneaton (On-site with free parking)

Pay Rate: £13.26ph

Start Date: ASAP

What does the job entail

Warwickshire County Council is looking for a friendly and organised Reception and Administration Assistant to join the team at Hatters Space in Nuneaton on a six-month temporary assignment. This is a varied, customer-facing role where you will be the first point of contact for families and visitors accessing services within the community hub. You’ll play an important role in creating a welcoming environment while providing administrative support to ensure the centre runs smoothly.

• Welcoming families and visitors to the centre in a professional and friendly manner.
• Supporting families attending various appointments.
• Assisting with the administration of Stay and Play sessions and community activities.
• Greeting and directing visitors attending appointments with Health Visitors, Speech and Language Therapists and other professionals.
• Providing administrative support, including data entry, filing, managing appointments and responding to enquiries.
• Answering telephone calls and emails, providing information and signposting where appropriate.
• Maintaining accurate records and ensuring confidentiality is upheld at all times.
• Working collaboratively with colleagues and partner organisations to provide an excellent service to the local community.

What are we looking for

• Has previous experience in a reception, customer service or administration role.
• Enjoys working with members of the public, particularly children and families.
• Has excellent communication and interpersonal skills.
• Is organised, reliable and able to manage a varied workload.
• Has good IT skills, including Microsoft Office.
• Can work on their own initiative as well as part of a team.
• Has a positive, approachable and professional manner.

About us and our client

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy