Reception Administrator

Sodexo Group; Glasgow; Hybrid; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Sodexo Rewards

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Cycle to Work

Retirement plan

Job summary

Sodexo Group in Glasgow is seeking a part-time Reception Administrator Operative for HMRC Glasgow RC. The role spans reception, administration, customer service, cleaning, porter and general facilities duties, acting as a first contact for visitors and ensuring a safe, clean, welcoming environment.

Your duties include answering calls, handling emails, cleaning, meeting room set-ups, porter tasks, key issuance, refreshments, till operation, mailroom support and reporting issues.

Qualifications

• Friendly, professional and customer-focused.
• Comfortable working across reception and facilities duties.
• Able to communicate effectively with customers, visitors and colleagues.
• Reliable and able to work as part of a team.
• Able to follow procedures and maintain high Health & Safety standards.
• Organised, with good attention to detail.
• Flexible and willing to support different areas of the operation.
• Able to work independently and use their own initiative.

Responsibilities

• Provide a professional and welcoming reception service to visitors and customers.
• Answer telephone calls, respond to emails and complete general administrative tasks.
• Carry out cleaning duties and maintain high standards across the site.
• Support meeting room set-ups and the preparation of facilities.
• Assist with porter duties, including moving furniture and equipment.
• Issue keys to clients and colleagues in line with site procedures.
• Replenish refreshments and maintain coffee areas.
• Operate the till and follow cash-handling and profit protection procedures.
• Provide support to the mailroom when required.
• Report maintenance issues, hazards and faulty equipment promptly.
• Follow all Health & Safety, Food Safety, COSHH and site-specific procedures.
• Maintain excellent personal presentation and customer service standards.
• Assist with securing the building at night where required.
• Support the wider team with additional duties and provide holiday/sickness cover when needed.

Skills

Reception duties

Customer service

Communication

Teamwork

Health & safety awareness

Attention to detail

Flexible and independent work

Tools

None

Job description

• 22.5 hours per week
• Monday - Friday 0700 - 1800 (Various Shift Patterns)
• £13.41 per hour
• Sodexo Rewards

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is G2 8LA

Job Introduction:

We are looking for a professional and customer-focused Reception Administrator Operative to join our team at HMRC Glasgow RC.

This is a varied role combining reception, administration, customer service, cleaning, porter and general facilities duties. You will be one of the first points of contact for visitors and will help ensure the building is safe, clean and welcoming.

What you’ll do:

• Provide a professional and welcoming reception service to visitors and customers.
• Answer telephone calls, respond to emails and complete general administrative tasks.
• Carry out cleaning duties and maintain high standards across the site.
• Support meeting room set‑ups and the preparation of facilities.
• Assist with porter duties, including moving furniture and equipment.
• Issue keys to clients and colleagues in line with site procedures.
• Replenish refreshments and maintain coffee areas.
• Operate the till and follow cash-handling and profit protection procedures.
• Provide support to the mailroom when required.
• Report maintenance issues, hazards and faulty equipment promptly.
• Follow all Health & Safety, Food Safety, COSHH and site‑specific procedures.
• Maintain excellent personal presentation and customer service standards.
• Assist with securing the building at night where required.
• Support the wider team with additional duties and provide holiday/sickness cover when needed.

What You Bring:

Essential

• Friendly, professional and customer-focused.
• Comfortable working across a variety of reception and facilities duties.
• Able to communicate effectively with customers, visitors and colleagues.
• Reliable and able to work as part of a team.
• Able to follow procedures and maintain high Health & Safety standards.
• Organised, with good attention to detail.
• Flexible and willing to support different areas of the operation.
• Able to work independently and use their own initiative.

Desirable Experience

• Previous experience in reception, customer service, facilities, cleaning, hospitality or administration.
• Experience working in a busy corporate or public-facing environment.

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications