Receptionist

Sodexo Group; Reading; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Onsite parking

Wellbeing platform

Employee Assistance Programme

Virtual GP Service

Sodexo Discounts

Pension Plan

Learning & development tools

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo is hiring a Receptionist for our Reading site. This full-time role (40 hours/week, Monday–Friday) offers a welcoming front-of-house experience and supporting operations across the site.

You will greet visitors, manage calls and inquiries, coordinate meeting room bookings and keep records accurate, while delivering friendly, professional service. The position includes onsite parking and Sodexo's benefits package.

Qualifications

• Previous experience within reception, administration, customer service or another customer-facing role.

Responsibilities

• Create a fantastic first impression by providing a warm, professional and friendly welcome to visitors, clients and colleagues.
• Act as the first point of contact for the site, providing information and assistance to guests throughout their visit.
• Answer incoming telephone calls, directing calls and taking accurate messages when required.
• Manage general enquiries professionally, whether received in person, by telephone or by email.
• Ensure visitors are directed to the correct person, meeting room or department.
• Support visitor access and sign-in procedures, helping to maintain a safe and secure workplace.
• Manage meeting room bookings, appointments and calendars, ensuring information is kept accurate and up to date.
• Provide general administrative support, including data entry, filing and maintaining records.
• Receive and coordinate post, mail and deliveries as required.
• Maintain a clean, tidy and welcoming reception and front-of-house area.
• Work closely with colleagues and other departments to ensure visitors receive a smooth and professional experience.
• Remain calm and professional during busy periods, confidently managing competing priorities.
• Maintain confidentiality and discretion when handling sensitive information.
• Provide additional administrative and workplace support when reasonably required.

Skills

Reception experience

Microsoft Office

Job description

• Full time
• 40 hours per week
• Monday - Friday
• £16.00 per hour
• Onsite parking
• Opportunities for career development
• Plus our Sodexo employee benefits package

Receptionist

Reading - Full time

A role that keeps everyone smiling.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!

As a Receptionist with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience. Enjoy a role where you’ll love what you do.

What you'll do:

• Create a fantastic first impression by providing a warm, professional and friendly welcome to visitors, clients and colleagues.
• Act as the first point of contact for the site, providing information and assistance to guests throughout their visit.
• Answer incoming telephone calls, directing calls and taking accurate messages when required.
• Manage general enquiries professionally, whether received in person, by telephone or by email.
• Ensure visitors are directed to the correct person, meeting room or department.
• Support visitor access and sign-in procedures, helping to maintain a safe and secure workplace.
• Manage meeting room bookings, appointments and calendars, ensuring information is kept accurate and up to date.
• Provide general administrative support, including data entry, filing and maintaining records.
• Receive and coordinate post, mail and deliveries as required.
• Maintain a clean, tidy and welcoming reception and front-of-house area.
• Work closely with colleagues and other departments to ensure visitors receive a smooth and professional experience.
• Remain calm and professional during busy periods, confidently managing competing priorities.
• Maintain confidentiality and discretion when handling sensitive information.
• Provide additional administrative and workplace support when reasonably required.

What you'll bring:

• Previous experience within reception, administration, customer service or another customer-facing role.
• A genuine passion for delivering excellent customer service.
• A friendly, confident and professional approach.
• Excellent verbal and written communication skills.
• A confident and professional telephone manner.
• Good organisational and time-management skills, with the ability to manage several tasks at once.
• Strong attention to detail, particularly when managing bookings, messages and records.
• Good IT skills, including experience using Microsoft Office or similar workplace systems.
• The ability to remain calm, organised and approachable in a busy environment.
• A professional and discreet approach when handling confidential information.
• The confidence to communicate effectively with visitors, clients and colleagues at all levels.
• A reliable, proactive approach with the ability to work both independently and as part of a team.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications