Reception & Admin Specialist — Full-Time

Cofton Country Holidays Ltd.; Dawlish; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Company Pension Scheme

PerkBox Scheme

Training and development opportunities

Uniform Provided

Discount on food and drink from on‑dut

Discounted rate for accommodation for—

Job summary

Cofton Holidays is seeking a Receptionist / Administration Assistant to join our team. The role requires excellent customer service, a good telephone manner, and a collaborative spirit.

You will assist customers at the reception, handle bookings by phone, process payments, and respond to emails and social media messages. The position is full-time with a mix of duties across administration and front-desk tasks, and there may be occasional weekend work.

Qualifications

• Experience in a similar role.
• The ability to work under pressure.
• Excellent customer service and typing skills.
• NVQ Level 3 Qualification in Business Admin or similar would be an advantage.

Responsibilities

• Assisting customers on our main Reception Desk.
• Dealing with customer enquiries & bookings via phone.
• Processing payments.
• Answering emails.
• Taking down information quickly and accurately.
• Responding to customers via various social media channels & live chat.

Skills

Customer service

Typing

Under pressure

Team player

Education

NVQ Level 3 Business Admin

Job description

Cofton Holidays is seeking a Receptionist / Administration Assistant to join our team. The role requires excellent customer service, a good telephone manner, and a collaborative spirit.

You will assist customers at the reception, handle bookings by phone, process payments, and respond to emails and social media messages. The position is full-time with a mix of duties across administration and front-desk tasks, and there may be occasional weekend work.