Guest Experience Front Desk & Admin Coordinator

Chartwells Independent; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Contributory pension scheme

Career development programmes

Digital healthcare access

Job summary

Compass Group UK&I in Finstown is seeking a professional Receptionist to provide front-of-house support and administrative assistance. You will be the first point of contact for visitors and residents, delivering excellent customer service and ensuring smooth reception and accommodation administration.

The role requires strong organisational skills and proficiency in MS Office, with the ability to manage multiple tasks and prioritise under pressure. A comprehensive benefits package is provided.

Qualifications

• Experience in receptionist/front desk/administrative role.
• Strong organisational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficient in MS Office (Word/Excel) and data management.

Responsibilities

• Manage reception activities: answer calls, greet visitors, issue passes.
• Maintain and update accommodation booking system accurately.
• Provide general administrative support: filing, photocopying, data management.
• Coordinate with housekeeping and site teams to ensure service delivery.
• Support Site Administrator with duties as required.
• Ensure compliance with health, safety and site policies.

Skills

Receptionist experience

Organisational skills

Customer service

Communication skills

MS Office

Multitasking

Work under pressure

Flexible approach

References available

Education

NVQ Level 2 in Business Admin / Customer Service

Tools

Microsoft Office

Job description

Compass Group UK&I in Finstown is seeking a professional Receptionist to provide front-of-house support and administrative assistance. You will be the first point of contact for visitors and residents, delivering excellent customer service and ensuring smooth reception and accommodation administration.

The role requires strong organisational skills and proficiency in MS Office, with the ability to manage multiple tasks and prioritise under pressure. A comprehensive benefits package is provided.