Receptionist / Administrator

Cofton Country Holidays Ltd.; Dawlish; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Company Pension Scheme

PerkBox Scheme

Training and development opportunities

Uniform Provided

Discount on food and drink from on‑dut

Discounted rate for accommodation for—

Job summary

Cofton Holidays is seeking a Receptionist / Administration Assistant to join our team. The role requires excellent customer service, a good telephone manner, and a collaborative spirit.

You will assist customers at the reception, handle bookings by phone, process payments, and respond to emails and social media messages. The position is full-time with a mix of duties across administration and front-desk tasks, and there may be occasional weekend work.

Qualifications

• Experience in a similar role.
• The ability to work under pressure.
• Excellent customer service and typing skills.
• NVQ Level 3 Qualification in Business Admin or similar would be an advantage.

Responsibilities

• Assisting customers on our main Reception Desk.
• Dealing with customer enquiries & bookings via phone.
• Processing payments.
• Answering emails.
• Taking down information quickly and accurately.
• Responding to customers via various social media channels & live chat.

Skills

Customer service

Typing

Under pressure

Team player

Education

NVQ Level 3 Business Admin

Job description

Cofton Holidaysis currently recruiting for a Full-TimeReceptionist / Administration Assistantto join our happy team. The ideal candidate will have excellent customer service skills, a good telephone manner and be a team player.

Duties Include:-

• Assisting customers on our main Reception Desk
• Dealing with customer enquiries & bookings via phone
• Processing payments
• Answering emails
• Taking down information quickly and accurately
• Responding to customers via various social media channels & live chat

Requirements:-

• Experience in a similar role
• The ability to work under pressure
• Excellent customer service and typing Skills
• NVQ Level 3 Qualification in Business Admin or similar would be an advantage

Benefits Include:-

• £13 per hour
• Part-time hours maybe available
• 40 hours a week, 5 days out of 7 to include 1 weekend day
• Hours are allocated via a weekly rota
• Apprenticeship opportunity available
• Company Pension Scheme
• Access to Company PerkBox Scheme
• Training and development opportunities
• Uniform Provided
• Discounted Staff Menu whilst on duty
• Discounton food and drink from restaurants
• Complimentaryuse of leisure facilities
• Discounted rate for exercise classes
• Reduction on accommodation for friends and family
• Free On-site Parking

What's great about working for Cofton is being part of a successful business and part of a devoted team, we're located out of town in the countryside with great transport links, you can cycle from Dawlish or Starcross, we have a bus stop on our entrance with busses running regularly from Exeter to Dawlish, Teignmouth and beyond, for those that drive we have plenty of onsite parking.