Real-Time Flight Tracking & Ops Coordinator

inMy Jet; Farnborough; On-site; GBP 32,000 - 52,000; Full time

Job summary

Flexjet Europe in Farnborough is seeking a Flight Tracking Controller to join our Operations team. This pivotal role serves as the central link between Crew, Operations, Scheduling, and Owner Services to ensure smooth flight execution and proactive coordination.

You will maintain real-time operational awareness, manage crew travel, and support IROPS management while producing clear daily reports for leadership across shifts.

Qualifications

• Experience in aviation operations, dispatch, customer service, or related field.
• Strong verbal and written communication with professional telephone manner.
• Excellent organisation and multitasking with strong attention to detail.
• Ability to stay calm and effective under pressure in real-time environments.
• Proficiency with Microsoft Office and ability to learn new operational systems.
• Proactive, team-oriented mindset with safety and service excellence.
• Legal right to work in the United Kingdom.

Responsibilities

• Act as central communication hub between Crew, Operations, Scheduling and Owner Services for all flight-related updates.
• Maintain real-time operational awareness, tracking aircraft movements, crew status, and schedule changes.
• Coordinate crew travel and accommodation, including Day 0 changes and forward planning.
• Perform quality control checks on upcoming flights to ensure readiness and compliance.
• Interpret weather reports and operational data, escalating risks to Operations leadership.
• Support IROPS management, including delays, AOG events, diversions, and schedule disruptions.
• Prepare and distribute daily operational reports, ensuring visibility of flight status and performance.
• Provide administrative and operational support to Scheduling and Operations teams across shifts.

Skills

Aviation operations

Dispatch

Customer service

Communication skills

Education

Aviation degree

Tools

Microsoft Office

Job description

Flexjet Europe in Farnborough is seeking a Flight Tracking Controller to join our Operations team. This pivotal role serves as the central link between Crew, Operations, Scheduling, and Owner Services to ensure smooth flight execution and proactive coordination.

You will maintain real-time operational awareness, manage crew travel, and support IROPS management while producing clear daily reports for leadership across shifts.