Real-Time Flight Tracking & Operations Specialist

inMy Jet; United Kingdom; Remote; GBP 32,000 - 52,000; Full time

Job summary

Flexjet Europe is seeking a Flight Tracking Controller to join our Operations team in the United Kingdom. You will act as the central link between Crew, Operations, Scheduling and Owner Services to ensure smooth flight execution and real-time situational awareness.

You will track aircraft movements, crew status and Schedule changes, arrange crew travel and accommodation, perform quality checks, interpret weather data and support IROPS management.

Qualifications

• Experience in aviation operations, dispatch, customer service, or a related field.
• Strong verbal and written communication with professional telephone manner.
• Excellent organisation and multitasking ability with attention to detail.

Responsibilities

• Act as the central communication hub between Crew, Operations, Scheduling, and Owner Services for all flight-related updates.
• Maintain real-time operational awareness, tracking aircraft movements, crew status, and schedule changes.
• Manage and coordinate crew travel and accommodation, including day-of-operations (Day 0) changes and forward planning.
• Perform quality control checks on upcoming flights to ensure accuracy, readiness, and compliance.
• Interpret weather reports and operational data, escalating risks or issues to Operations leadership.
• Support IROPS management, including delays, AOG events, diversions, and schedule disruptions.
• Prepare and distribute daily operational reports, ensuring clear visibility of flight status and performance.
• Provide administrative and operational support to Scheduling and Operations teams, ensuring continuity across shifts.

Skills

Aviation operations

Crew scheduling

Customer service

Communication skills

Organisation

MS Office

UK work rights

Education

Aviation-related degree

Tools

Microsoft Office

Job description

Flexjet Europe is seeking a Flight Tracking Controller to join our Operations team in the United Kingdom. You will act as the central link between Crew, Operations, Scheduling and Owner Services to ensure smooth flight execution and real-time situational awareness.

You will track aircraft movements, crew status and Schedule changes, arrange crew travel and accommodation, perform quality checks, interpret weather data and support IROPS management.