Real-Time Flight Operations Coordinator

flexjetuk; Farnborough; On-site; GBP 28,000 - 42,000; Full time

Job summary

Flexjet Europe seeks a highly organised Flight Tracking Controller to join our Operations team, acting as the central link between Crew, Operations, Scheduling, and Owner Services for smooth flight execution.

You will maintain real-time awareness, coordinate crew travel, perform quality checks, and distribute daily operational reports to ensure accurate flight status and continuity across shifts across a dynamic flight programme.

Qualifications

• Experience in aviation operations, dispatch, customer service, or a related field.
• Strong verbal and written communication skills with professional telephone manner.
• Excellent organisation and multitasking ability, with strong attention to detail.
• Ability to remain calm and effective under pressure in a real-time environment.
• Proficiency in Microsoft Office and confidence learning new operational systems.
• A proactive, team-oriented mindset with a focus on safety and service excellence.
• Legal right to work in the United Kingdom.
• Background in business aviation, charter, or airline operations.

Responsibilities

• Act as the central communication hub between Crew, Operations, Scheduling, and Owner Services for all flight-related updates
• Maintain real-time operational awareness, tracking aircraft movements, crew status, and schedule changes
• Manage and coordinate crew travel and accommodation, including day-of-operations changes and forward planning
• Perform quality control checks on upcoming flights to ensure accuracy, readiness, and compliance
• Interpret weather reports and operational data, escalating risks or issues to Operations leadership
• Support IROPS management, including delays, AOG events, diversions, and schedule disruptions
• Prepare and distribute daily operational reports, ensuring clear visibility of flight status and performance
• Provide administrative and operational support to Scheduling and Operations teams, ensuring continuity across shifts

Skills

Aviation operations

Communication skills

Organisation

Tools

Microsoft Office

Job description

Flexjet Europe seeks a highly organised Flight Tracking Controller to join our Operations team, acting as the central link between Crew, Operations, Scheduling, and Owner Services for smooth flight execution.

You will maintain real-time awareness, coordinate crew travel, perform quality checks, and distribute daily operational reports to ensure accurate flight status and continuity across shifts across a dynamic flight programme.