Team Administrators

Cardiff and Vale University Health Board; Ellesmere Port; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Guaranteed Interview Scheme

P2C induction programme

Job summary

Cheshire and Wirral Partnership NHS Foundation Trust in Ellesmere Port is inviting applications for a Team Administrator to support the West locality within a multidisciplinary team. You will deliver high-quality administrative support across referrals, scheduling, records and communications.

The role requires organised, reliable, and proactive individuals who can manage competing priorities, maintain diaries, handle sensitive information, and provide a friendly, responsive service to service

Qualifications

• Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent.
• Experience of working in a health environment.
• Experience of working as a member of a team in an office environment.
• Experience of general finance systems.
• Experience of processes and procedures within this service area.
• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency).

Responsibilities

• Processing of referrals.
• Making and receiving calls to service users and other personnel.
• Booking appointments and maintaining nurses diaries.
• Accurately recording onto the patient records system.
• Typing of correspondence.
• Supporting the team with other appropriate admin tasks.
• Reception duties in Ellesmere Port/Chester area.

Skills

Typing skills

Team working

Experience with health environment

Ability to use finance systems

Organisational skills

Education

RSA 111/NVQ Level III in admin subject

Job description

The Mental Health Access Team West & Central have an exciting opportunity to recruit a Team Administrator to support the West locality. You will work within a multidisciplinary team completing a variety of administrative tasks to support the team. The successful applicant will be expected to provide a high standard of comprehensive administration service including:

Responsibilities

• processing of referrals
• making and receiving calls to service usersand other personnel
• booking appointments and maintaining nurses diaries
• accurately recording onto the patient records system
• typing of correspondence
• supporting the team with other appropriate admin tasks.
• reception duties in Ellesmere Port/Chester area.

The applicant will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated. This is a varied role and can be demanding at times whilst supporting the clinical team.

You will need to be a motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work. We are a supportive, competent and caring team. We aim to provide high quality administrative support services across the West locality to improve the safety, health and well‑being of the people within our area.

Qualifications

• To apply for this post you must have the relevant administrative qualifications and demonstrate the appropriate experience within this field of work.
• Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent, Experience of working in a health environment
• Experience of working as a member of a team in an office environment
• Experience of general finance systems
• Experience of processes and procedures within this service area
• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Employer Overview

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire. We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person‑centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall. As a Disability Confident Employer, rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

Benefits and Additional Information

• The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
• Applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.
• A small annual fee of £16 per year applies.
• All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.