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Alongside; Weston-super-Mare; On-site; GBP 21,000 - 27,000; Full time

Job summary

Alongside is seeking a Support Worker for our Criminal Justice Service in Weston-super-Mare. You’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness, handling referrals, needs and risk assessments, and tailoring support to promote stable accommodation.

You’ll work with partners such as the National Probation Service and other agencies to deliver multi‑agency plans, assist with budgeting and tenancy skills, keep clear records and contribute to

Qualifications

• Manage referrals, complete needs and risk assessments, and tailor support to promote stable accommodation.
• Work with partners to create effective multi-agency support plans.
• Assist with budgeting and tenancy skills, and ensure housing meets health and safety standards.
• Keep clear records and contribute to reporting for partners and funders.
• Build positive relationships with external agencies including criminal justice services.
• Explain rights, responsibilities and licence conditions to new clients.

Responsibilities

• Manage referrals, complete needs/risk assessments, and tailor support for stable accommodation.
• Collaborate with partners to deliver multi-agency support plans.
• Support budgeting and tenancy skills, and ensure housing health & safety standards.
• Maintain clear records and contribute to reporting for funders.
• Foster relationships with external agencies and criminal justice services.
• Explain clients' rights, responsibilities and licence conditions.

Job description

As a Support Worker within our Criminal Justice Service, you’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness. Many clients are navigating trauma, mental ill‑health, substance use, domestic abuse and ongoing involvement with the justice system.

You’ll be responsible for managing referrals, completing needs/risk assessments, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You’ll work closely with key partners such as the National Probation Service, Police, and other support agencies to create effective, multi-agency support plans.

Day to day, you’ll help with benefit claims and budgeting, coach the skills for safe, stable tenancies and ensure accommodation meets high health & safety standards. You’ll also keep clear, timely records and contribute to reporting for partners and funders, playing a vital role in the wider success of the service.

Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services

Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs

Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation

Ensure all new clients moving into the service understand their rights, responsibilities and the conditions of their licence agreement