Justice Support Coach

Red 5 People; Lowestoft; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

2 days volunteering leave per year

Enhanced pension scheme

Life assurance coverage

Inclusive staff networks

Job summary

Red 5 People is seeking a dedicated practitioner to support individuals in the community, split between Great Yarmouth and Lowestoft. You will help offenders with training, education and employment needs, while signposting to housing and resettlement services to ensure holistic rehabilitation.

You will provide one‑on‑one guidance, set goals and milestones, and work to help each person progress toward a better future, in a role that champions advocacy and practical outcomes.

Qualifications

• Experience in the criminal justice field or supporting vulnerable people.
• Experience with prisoners, probation or resettlement roles preferred.
• Criminology graduates with relevant volunteer experience encouraged to apply.

Responsibilities

• Manage a caseload of offenders in the community.
• Provide training, education and employment support to clients.
• Signpost to housing and resettlement services for well‑rounded rehabilitation.
• Offer dedicated one‑on‑one guidance, setting goals and milestones for progress.

Skills

Criminal justice experience

Support vulnerable clients

Training & goal setting

Education

Criminology degree

Job description

Would you like to join a charity recognized as a great place to work (Investors in People certified and Best Companies award-winning)? Now is an exciting time to come on board.

In this role, split between Great Yarmouth and Lowestoft, you will manage a caseload of offenders in the community. You will support these individuals with training, education, and employment needs while signposting to housing and resettlement services, ensuring they receive well-rounded support throughout their rehabilitation. Additionally, you will provide dedicated one-on-one guidance - setting goals and milestones - to help each person progress toward a better future.

Who We're Looking For:

We are looking for a passionate individual with experience in the criminal justice field or in supporting vulnerable people. To thrive in this role, you should have some of the following:

• Experience working with individuals within the criminal justice system (e.g. in prisons or other custodial settings).
• OR experience supporting vulnerable clients facing issues such as mental health challenges, substance misuse, or homelessness.
• Criminology graduates with relevant volunteer experience are also encouraged to apply.

Previous roles that would provide excellent transferable experience include:

• Prison Officer or Probation Officer
• Resettlement Worker or Supported Housing Officer
• Drug and Alcohol Worker
• Careers Advisor or Employment Advisor
• Hostel Worker

Benefits:

This role comes with a range of benefits to support and reward you, including:

• 25 days annual leave (with increases over time)
• 2 days' paid volunteering leave per year
• Enhanced pension scheme
• Life assurance coverage
• Inclusive staff support networks (LGBTQ+ network, menopause peer support, neurodiversity network, etc.)