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Alongside; West of England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Alongside is seeking a Housing Officer for the CAS3 project to support individuals leaving prison by providing safe, stable temporary accommodation across the Southwest. You will manage a dynamic caseload, working with people on probation as they transition back into the community.

The role focuses on collaborative agency working, welcoming new clients, maintaining safe, well-kept homes, and delivering person-centred, trauma-informed support to help clients build skills and move towards

Responsibilities

• Collaborative working with partner agencies to support clients and accommodation placements.
• Welcoming new arrivals, introducing them to accommodation and setting expectations.
• Housing management to keep properties safe, secure and well-kept and report repairs.
• Delivering person-centred, trauma-informed support to empower independence.

Job description

As a Housing Officer within our CAS3 (Community Accommodation Service Tier 3) project, you’ll be at the heart of supporting individuals leaving prison who might otherwise have nowhere to go. This is your chance to change lives every single day by providing safe, stable temporary accommodation at a crucial turning point in someone’s journey.

You’ll manage a dynamic caseload across the Southwest, working directly with people on probation as they transition back into the community. From helping someone settle into their temporary home to empowering them to build the skills and confidence they need to move on successfully; your support will be essential. No two days are the same — and every day is an opportunity to make a meaningful difference.

Responsibilities include:

Collaborative Working: Build strong relationships with partner agencies, keeping them informed of any issues that may affect clients or their accommodation placements. Together, you’ll create a safer, more supportive environment for every individual.

Welcoming New Clients: Be the first point of support for new arrivals — introducing them to their accommodation, helping them settle in, and clearly outlining expectations so they feel confident and supported from day one.

Housing Management: Take pride in maintaining high-quality living environments. You’ll ensure properties are safe, secure, and well-kept, promptly identifying and reporting any repairs or maintenance needs to keep homes in top condition.

Delivering Outstanding Support: Provide person-centred, strengths-based, and trauma-informed support that empowers clients, builds resilience, and helps them take positive steps toward independence.