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Nacro; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Nacro, based in Birmingham, is hiring a Housing Support Worker to provide person-centred housing and support to vulnerable adults, including those leaving prison or at risk of homelessness. The role involves assessing support needs, developing safety and support plans, and helping with housing and welfare benefits to sustain tenancies and independent living.

You will work with probation, housing providers, courts and other agencies to achieve positive outcomes and smooth move-on into independent

Qualifications

• Experience working with vulnerable adults
• Ability to assess support needs and develop safety plans
• Accurate record keeping and reporting
• Safeguarding knowledge and risk management

Responsibilities

• Assess support needs and develop tailored safety and support plans for service users.
• Assist with housing, welfare benefits and tenancy management to help maintain independent living.
• Maintain accurate records and coordinate with probation, housing providers, courts and other agencies.
• Ensure safeguarding, risk management and compliance with relevant policies.

Skills

Support assessment

Safety planning

Welfare benefits

Tenancy support

Independent living skills

Job description

Provide person-centred housing and support to vulnerable adults, including individuals leaving prison or at risk of homelessness. The role involves assessing support needs, developing safety and support plans, assisting with housing and welfare benefits, and helping service users maintain their tenancies and develop independent living skills. Responsibilities also include managing property and tenancy issues, safeguarding, risk management, accurate record keeping, and working closely with probation, housing providers, courts, and other agencies to support positive outcomes and successful move-on into independent living.

Proud member of the Disability Confident employer scheme

Housing Support Worker

Company: Nacro

Salary: from £27,807 a year

Hours: Full-time

Location: Birmingham

Working pattern: On-site

Job type: Permanent

Posting date: 9 Sept 2026

Closing date: 27 Sept 2026

Summary

Provide person-centred housing and support to vulnerable adults, including individuals leaving prison or at risk of homelessness. The role involves assessing support needs, developing safety and support plans, assisting with housing and welfare benefits, and helping service users maintain their tenancies and develop independent living skills. Responsibilities also include managing property and tenancy issues, safeguarding, risk management, accurate record keeping, and working closely with probation, housing providers, courts, and other agencies to support positive outcomes and successful move-on into independent living.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.