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First Choice Staff; Thornaby-on-Tees; On-site; GBP 18,000 - 23,000; Full time

Job summary

First Choice Staff is recruiting for a customer-service focused role in a vibrant Teesside warehouse. The successful candidate will be responsible for day-to-day customer activities, welcoming visitors, and maintaining high service standards.

You will need excellent communication, a team player attitude, and the ability to handle pressure while delivering great service and building strong customer relationships. Monday to Friday, 11:00am–7:00pm, full time.

Qualifications

• Excellent communication with customers and colleagues.
• Strong attention to detail and problem-solving skills.
• Able to work well in a team and remain calm under pressure.

Responsibilities

• Ensure day-to-day customer activities are completed.
• Greet and assist visitors to the station in a courteous manner.
• Maintain a high level of customer service and problem-solving.
• Communicate clearly to build relationships and deliver great service.
• Stay calm under pressure and go the extra mile to resolve issues.

Skills

Customer service

Communication

Teamwork

Job description

Exciting opportunity for a customer service focused individual to join a dynamic and vibrant warehouse based in Teesside. This is your chance join a well-established brand and where the opportunities are endless!

This is a full time position working Monday to Friday from 11:00am - 19:00hrs.

Responsible for ensuring that the day to day Customer activities are completed. Ensuring that all internal and external visitors to the station are handled in the appropriate manner. Always operate in a customer focused manner, ensuring that the standards of the company are upheld. This role is diverse requiring a high level of attention to detail and exceptional problem- solving skills. You must be an excellent communicator and team player with the ability to build up effective relationships in order to deliver great service quality and enhance their customer experience. You remain calm under pressure and go the extra mile to resolve any problems which may arise.