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First Choice Staff; Dunstable; On-site; GBP 9,000 - 12,000; Part time

Job summary

First Choice Staff in the United Kingdom is seeking a part-time Customer Service Representative for our Logistics Service Centre. The role is Monday to Friday 15:30 to 19:00, and you will handle frontline queries and day-to-day customer activities.

You will be the first point of contact for visitors and internal teams, maintain high service standards, and work in a fast-paced environment where clear communication and teamwork help resolve issues and deliver a positive customer experience.

Qualifications

• Excellent communication skills and ability to build relationships.
• Detail-oriented with strong problem-solving abilities.
• Able to work well under pressure and deliver quality service.

Responsibilities

• Execute day-to-day customer activities and queries at the Logistics Service Centre.
• Serve as the first point of contact for frontline queries and interactions.
• Ensure that internal and external visitors to the station are handled professionally.
• Maintain customer-focused approach while upholding company standards.

Skills

Customer service

Communication

Team player

Problem solving

Attention to detail

Job description

Be part of the most International Company in the world! Great career opportunity for the ones who are passionate in customer services. TTP contract.

This is a part-time position working Monday to Friday from 15:30hrs - 19:00hrs

Responsible for ensuring that the day to day Customer activities are completed. First point of contact at the Logistics Service Centre for frontline queries. Ensuring that all internal and external visitors to the station are handled in the appropriate manner. Always operate in a customer focused manner, ensuring that the standards of the company are upheld. This role is diverse requiring a high level of attention to detail and exceptional problem- solving skills. You must be an excellent communicator and team player with the ability to build up effective relationships in order to deliver great service quality and enhance their customer experience. You remain calm under pressure and go the extra mile to resolve any problems which may arise.