General Assistant

LKQ Corporation; Huddersfield; Presencial; GBP 12.398.000 - 16.531.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Enhanced annual leave including bankH

Career growth UK & Europe

Life assurance

Employee assistance programme

Gym discounts

Healthcare perks

Cycle to work

Retail & staff discounts

Descripción de la vacante

LKQ Corporation is seeking a Warehouse Operative in Huddersfield to support in the warehouse, on the retail counter, or with deliveries. You will help maintain a safety-first culture, deliver excellent customer service, and assist with fleet-related tasks.

The role offers a competitive salary and benefits across the UK, including holidays, healthcare and staff perks, with growth opportunities within the business.

Formación

• Excellent communication to build customer relationships.
• Ability to use technology to perform fleet checks and promote safety.
• High focus, energy and proactive work attitude.
• Strong business sense and customer service mindset.
• Flexible with daily tasks to support the branch.

Responsabilidades

• Maintain a safety-first culture with the customer at heart.
• Support operational efficiency and adhere to KPIs.
• Assist with fleet deliveries and branch requirements.
• Deliver best-in-class customer service at the retail counter.
• Contribute to returns, credits and warranties processes.

Conocimientos

Great communication

Fleet checks tech

Safety-first culture

Customer service

Focus and drive

Flexibility

Descripción del empleo

As a Warehouse Operative , you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.

What we offer

• Competitive Salary - We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) - Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth - Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind - Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme - Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts - Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks - Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme - Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts - Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Responsible for delivering a safety first culture with the customer at heart of everything.
• Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
• Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience
• Working as a member of the Fleet team with a customer first attitude
• Ensuring colleagues are focused to deliver a safety first culture at all times
• Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
• Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
• Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
• Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements SLAs .
• Ensuring a best in class service is delivered at all times to cement customer excellence.

Skills and Experience

• Great communication skills demonstrate the ability to develop customer relationships.
• Be able to Utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence
• Flexibility of day to day tasks to best support the branch.