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British Garden Centres; Tenbury Wells; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Staff car parking

Staff discount at Garden Centres and R

Leisure Park staff discounts

Job summary

British Garden Centres is seeking a Restaurant Manager who can lead a hands-on team, drive guest satisfaction and pro-actively develop the business. You will promote excellent customer service and work to ensure every visit is memorable.

The role includes supervising staff, ensuring smooth day-to-day operations and handling escalated customer queries and grievances. Weekend work is required and you should have at least 2 years of management experience.

Qualifications

• 2 years management experience.
• Must be enthusiastic and pro-actively develop the business; teamwork and communication are vital.
• Passion for Guest Service.

Responsibilities

• Oversee restaurant staff and daily operations.
• Promote excellent customer service and guest experience.
• Handle escalated customer queries and grievances.
• Lead, motivate and develop the team.

Job description

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.

You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.

Must be able to work weekends. 2 years Management experience.

Experience at management level. Must be able to demonstrate a passion for Guest Service.

As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

What we Offer:

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.