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Triumph Consultants Ltd; Strathaven; On-site; GBP 31,000 - 39,000; Full time

Job summary

Triumph Consultants Ltd in Strathaven, Scotland, is recruiting a Detention Officer / Executive Officer to support residents within an Immigration Removal Centre environment. The role requires physical fitness and active CTC clearance, plus Scottish DBS or Enhanced DBS checks.

100% office-based, with early/late shifts, 37 hours per week, and a 3–6 month initial contract. Pay is £189.23 per day PAYE with flexible holiday pay.

Qualifications

• Active CTC minimum requirement and must be active.
• Scottish DBS/or Enhanced DBS are requirements of the role.
• You will need to be physically fit as this is a demanding role.
• 100% office-based – full-time.

Responsibilities

• Conducting face-to-face engagements, inductions and assessments
• Explaining options and consequences of non-compliance
• Identifying, recording and managing vulnerabilities in line with policy
• Working closely with IRC suppliers, stakeholders and caseworkers
• Providing accurate case updates and maintaining comprehensive records
• Recording all interactions promptly on IT systems
• Supporting management reporting and general administration, including inbox and telephone management
• Escalating risks, concerns and issues promptly and appropriately
• Remaining calm, professional and effective when dealing with challenging or sensitive situations

Skills

Verbal & written communication

Handling challenging situations

Leadership potential

Flexible & adaptable

MS Word / Outlook / Excel

Education

Personal Safety Training Level 2

Spear training

Disclosure Scotland

Enhanced DBS clearance (non-barred)

Tools

Microsoft Word

Outlook

Excel

Job description

Ref: 7866 (JM)

Pay Rate: £189.23 per day PAYE, with flexible holiday pay

Hours: 37 hours per week

Length of Contract: TBC but initially 3-6 months

Location: Strathaven, Scotland

Sector: High Profile Client

Working Arrangements: 100% office based

Special Requirement: You will need to be a car driver and physically fit as this is a demanding role

Active CTC minimum requirement and must be active. Scottish DBS/or Enhanced DBS are requirements of the role also

Working Pattern

This role requires you to be flexible. Successful candidates will need to be able to attend for early and late shifts. On weekdays, the early shifts are 08.00 to 15.24 and late shifts are 13.36 to 21.00. On weekends and public holidays (excluding Christmas Day and New Years Day), the early shifts are 09.00 to 16.24 and late shifts are 09.36 to 17.00.

Candidates are required to be available for all scheduled shifts and will not have the option to select specific shifts.

is 7.4 hours Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays

1 in 3 weekend working both Saturday and Sunday expected

Detention Officer / Executive Officer – CTC Cleared

Are you confident handling challenging situations, engaging with people effectively, and managing sensitive casework? We are looking for experienced Detention Officers / Executive Officers to join a busy operational team supporting residents within an Immigration Removal Centre (IRC) environment. You will need to be physically fit as this is a demanding role.

The Role

• Conducting face-to-face engagements, inductions and assessments
• Explaining options and consequences of non-compliance
• Identifying, recording and managing vulnerabilities in line with policy
• Working closely with IRC suppliers, stakeholders and caseworkers
• Providing accurate case updates and maintaining comprehensive records
• Recording all interactions promptly on IT systems
• Supporting management reporting and general administration, including inbox and telephone management
• Escalating risks, concerns and issues promptly and appropriately
• Remaining calm, professional and effective when dealing with challenging or sensitive situations
• Active CTC clearance or higher – NON-NEGOTIABLE

• Excellent verbal and written communication skills
• Ability to manage challenging situations with confidence and professionalism
• Leadership potential and strong decision-making skills
• Flexible, adaptable and solutions-focused approach
• Good working knowledge of Microsoft Word, Outlook and Excel

• Personal Safety Training Level 2
• Spear training
• Disclosure Scotland
• Enhanced non-barred DBS clearance

Important

100% office-based – full-time only.

Candidates must be able to commit to working fully onsite.

Job Ref: 7866

Anticipated Length of Assignment:Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.