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Shepherd Neame; Southfleet; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Early wage withdrawal

25% food & drink discount

25% discount on overnight stays

Shop discounts at Visitor Centre Shop

Exclusive discounts via Sheps Hut

Mental health platform access

Company pension plan

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame is seeking a Bar Team Member at The Manor Farm Barn in Southfleet, near Dartford, to deliver friendly, efficient service and create memorable experiences for guests.

Training will be provided, and we offer flexible hours, tips, staff discounts, and development opportunities across our pubs and breweries. Join Britain’s oldest brewer to be part of a welcoming team.

Qualifications

• Friendliness and a welcoming manner
• Good at working as part of a team
• Willing to learn and take on training
• Ability to stay calm and focused during busy periods

Responsibilities

• Welcome guests with warmth and hospitality
• Engage with customers and anticipate needs
• Serve drinks and food promptly and professionally
• Keep the bar area clean, tidy and well-stocked
• Work with the team to deliver exceptional experiences
• Uphold standards to contribute to the pub’s success

Job description

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

The Manor Farm Barn is a busy pub and restaurant in the village of Southfleet near Dartford. Originally an 18th-century barn, it was restored in 2001, becoming Britain’s first 21st-century thatched pub and the winner of a CAMRA Pub Design Award. Inside, original oak timbers have been restored, while two spacious floors, a dramatic high ceiling and swathes of natural light make it a truly special place to relax, eat and drink.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?