Bar Team Member

Shepherd Neame; Chatham; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly pay plus tips

Early wage withdrawal scheme

25% discount on food and drink at SheP

25% discount on overnight stays at She

Up to 40% off select purchases

Exclusive discounts via Sheps Hut

Workplace Mental Health Platform

Company pension

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame is hiring a Bar Team Member for the Ship and Trades at Chatham Maritime. This part-time, permanent role focuses on welcoming guests, delivering high-quality service, and supporting the bar team in a busy coastal venue.

No prior experience required as training is provided; the role emphasizes enthusiasm, a can-do attitude, and strong people skills to create memorable guest experiences.

Qualifications

• No experience? No problem – full training provided.
• Strong attitude and people skills are valued.
• Willingness to learn and adapt in a fast-paced venue.

Responsibilities

• Welcome guests with warmth and genuine hospitality.
• Engage with customers and anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy and stocked.
• Work as part of a supportive team to deliver exceptional experiences.

Skills

Customer service

Hospitality

Communication

Team player

Job description

Employment type: Part Time
Contract: Permanent
Salary: Up to £12.80 to be discussed at venue

Bar Team Member - Join Britain's Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you'll play a vital role in creating memorable experiences - greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we'll give you all the training you need. Bring your enthusiasm and people skills - we'll teach you the rest.

Where You'll Be Working

Naval heritage meets contemporary style at the Ship and Trades - a stunning bar, restaurant and hotel at Chatham Maritime. Boasting a beautiful marina setting and a stylish modern design, the Ship and Trades is a unique place to dine, drink and stay in Chatham. There are 15 beautiful boutique bedrooms here too, each stylishly designed with a nod to the location's nautical heritage, and promising some of the best accommodation in Chatham.

What You'll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub's success.

What's In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You'll Need

We're looking for behaviours that make a difference:

• Sheps Spirit - you bring enthusiasm and a can-do attitude to every shift.
• Working Together - you enjoy working with others and support your colleagues.
• Pride & Passion - you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity - you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.