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NHS Jobs; Princes Risborough; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme

25 to 30 days annual leave

Bank holidays

Employee Assistance Programme

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an experienced administrator to support busy clinics and manage patient appointments with care and accuracy.

You will prepare administrative documentation, type clinical letters, handle patient enquiries professionally, liaise with GP practices and hospital teams, and contribute to a confidential, efficient service across multiple clinics.

Qualifications

• Has administration experience, ideally within healthcare or NHS

Responsibilities

• Booking and managing patient appointments and recalls using EMIS and other appointment systems

Skills

Excellent communication

Interpersonal skills

Organisation

Attention to detail

Prioritise workload

Discretion and confidentiality

Education

NHS administrative experience

Tools

EMIS Web

eRS

Microsoft Excel

Job description

Oxford University Hospitals NHS Foundation Trust

Key Responsibilities

• Booking and managing patient appointments and recalls using EMIS and other appointment systems
• Preparing administrative documentation for clinical sessions
• Typing patient correspondence, clinical letters, and appointment letters
• Managing patient enquiries professionally and efficiently
• Creating and processing hospital referrals using eRS
• Maintaining accurate data logs and spreadsheets
• Liaising with GP practices, hospitals, clinicians, and patients regarding appointments, tests, and reports
• Supporting the administration of multiple specialist clinics
• Ensuring patient records and information are maintained accurately and confidentially
• Assisting with the day-to-day administrative functions of the service

About You

• Has previous administration experience, ideally within a healthcare or NHS environment
• Has excellent communication and interpersonal skills
• Is confident using Microsoft Office packages, including Excel
• Has strong organisational skills and attention to detail
• Can prioritise workload and work effectively under pressure
• Demonstrates professionalism, discretion, and confidentiality at all times
• Has experience using EMIS Web and eRS (desirable but not essential)
• Enjoys working as part of a busy multidisciplinary team

What We Offer

• A supportive and friendly working environment
• Opportunities for training and professional development
• The chance to make a real difference to patient care within the local community
• Access to a diverse and rewarding role across a range of healthcare services

Benefits

• Generous NHS Pension Scheme benefit from one of the UK's most valuable pension schemes, with an employer contribution of 23.7%, helping you build long-term financial security.
• 25 to 30 days annual leave, depending on length of service.
• Plus Bank holidays
• Employee Assistance Programme