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SSP Food Travel Experts; Nottingham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Referral rewards

28 days holiday

Training and development

Job summary

Rail Gourmet UK is seeking an On Board Host for East Midlands Train (EMR) at Nottingham. Provide first-class service, manage stock, and assist passengers on board trains.

The role involves selling and promoting on-board services, traveling with trains, and ensuring accurate cash and stock handling while meeting service and safety standards.

Qualifications

• Customer-focused individuals with excellent communication.
• Experience handling transactions and stock in a fast-paced environment.
• Ability to work on board trains and travel between service points.

Responsibilities

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

Skills

Customer service

Sales

Stock management

Cash handling

Hygiene & safety

Job description

oin Rail Gourmet - Catered to You and Your Career!

Rail Gourmet is seeking a motivated individual to join our team as

On Board Hostfor

East Midlands Train (EMR)at

Nottingham.

Join Rail Gourmet UK, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide and employing over 1000 people in the UK alone, our commitment is to deliver a service that is First Class – Consistently.

Hours: Full Time (40 hours per week)

Pay Rate: £13.45 per hour

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

WHY JOIN AS AN ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Referral Rewards:Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognitionsuch as RG Stars, Extra Mile Vouchers, and more.

Feel like you could belong at Rail Gourmet?

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.