On-Board Host: In-Train Service & Customer Sales

SSP UK & Ireland; Nottingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends & family discount app

Award-winning training

Health & wellbeing support

Referral rewards £400

Holiday entitlement 28 days

Rewards & recognition

Job summary

Rail Gourmet is seeking a motivated On Board Host for East Midlands Train (EMR) at Nottingham. This is a full-time role, 40 hours per week, paying £13.45 per hour, withRail Gourmet UK, the leading provider of on-board catering services to the British Railway Industry.

Join Rail Gourmet and be part of a team delivering First Class service, managing stock, serving passengers at seat, and contributing to sales targets while maintaining high standards of safety and hygiene.

Responsibilities

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

Job description

Rail Gourmet is seeking a motivated On Board Host for East Midlands Train (EMR) at Nottingham. This is a full-time role, 40 hours per week, paying £13.45 per hour, withRail Gourmet UK, the leading provider of on-board catering services to the British Railway Industry.

Join Rail Gourmet and be part of a team delivering First Class service, managing stock, serving passengers at seat, and contributing to sales targets while maintaining high standards of safety and hygiene.