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Canolfannau Cynghori Sir Y Fflint / Flintshire Citizens Advice Bureaux; Mold; On-site; GBP 23,000 - 28,000; Full time

Job summary

Canolfannau Cynghori Sir Y Fflint / Flintshire Citizens Advice Bureaux is seeking a Trainee Adviser to help people in Mold. This entry-level role offers a structured training pathway and a clear route to a full Adviser position for those who demonstrate the full competencies.

You don’t need prior experience in advice. What matters most is who you are: curious, eager to learn, and committed to helping others access the support they need.

Skills

Active listening

Calm under pressure

Willingness to learn

Empathy

Job description

Are you someone who listens without judgement, stays calm under pressure, and genuinely wants to make a difference for people in your community? If so, we’d love to hear from you.

Trainee Adviser

Company: Canolfannau Cynghori Sir Y Fflint / Flintshire Citizens Advice Bureaux

Salary: from £25,872 a year

Hours: Full-time

Location: Mold, CH7 1EG

Working pattern: On-site

Job type: Permanent

Posting date: 17 Sept 2026

Closing date: 4 Oct 2026

Summary

Are you someone who listens without judgement, stays calm under pressure, and genuinely wants to make a difference for people in your community? If so, we’d love to hear from you.

We’re looking for a motivated and compassionate person to join Citizens Advice Flintshire as a Trainee Adviser. This is an entry-level with a structured training pathway and a clear route to a full Adviser position for those who demonstrate the full competencies.

You don’t need experience in advice. What matters most is who you are: someone who is curious, willing to learn, and committed to helping others get the support they need.

The full job description for the role can be found via a link near the top of the job application form.

Proud member of the Disability Confident employer scheme