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Brook Street; Melksham; On-site; GBP 30,000 - 34,000; Full time

Job summary

Brook Street in Melksham is seeking a Senior Support Worker to join a residential home for 15-17-year-olds. You will lead shifts, support colleagues, and help deliver personalized care plans.

You will build professional relationships with young people, encourage independence, and ensure safeguarding compliance. The role requires flexible 2 on/4 off rota, sleep-ins, and overtime as needed; a Full UK driving licence is preferred.

Qualifications

• Experience in residential childcare settings.
• Strong communication and relationship-building skills.
• Ability to lead shifts and support team members.
• Flexibility for 2 on / 4 off rota, sleep-ins and overtime.

Responsibilities

• Providing guidance and support to Support Workers within the home
• Developing positive, professional relationships with young people
• Supporting the creation and delivery of individual care plans
• Encouraging independence, personal development, and social engagement
• Maintaining accurate records and safeguarding compliance
• Promoting a positive, collaborative team culture

Skills

Leadership

Communication

Team collaboration

Flexibility

Residential childcare experience

EBD knowledge

Education

NVQ Level 3 in Residential Childcare

Full UK driving licence

Job description

Salary: £30,008 - £34,058 plus overtime and benefits

Are you an experienced childcare professional looking to take the next step in your career? Our client is looking for a committed Senior Support Worker to join their residential home in Melksham, supporting young people aged 15-17 to overcome challenges, build confidence, and achieve positive outcomes.

The Role

As a Senior Support Worker, you will play a key role in creating a safe, supportive, and nurturing environment where young people can thrive. You will lead by example, support your colleagues, and help deliver high-quality care tailored to each individual's needs.

Key Responsibilities

• Providing guidance and support to Support Workers within the home
• Developing positive, professional relationships with young people
• Supporting the creation and delivery of individual care plans
• Encouraging independence, personal development, and social engagement
• Maintaining accurate records and ensuring compliance with safeguarding and regulatory requirements
• Promoting a positive and collaborative team culture

About You

• Passionate about supporting vulnerable young people and improving lives
• Confident in leading shifts and supporting team members
• Strong communication and relationship-building skills
• Flexible to work a 2 on / 4 off rota, including sleep-ins and overtime where required
• Previous experience within residential childcare, EBD, or similar care settings
• Experience working with children and young people in a residential setting
• Knowledge and experience of supporting young people with emotional and behavioural difficulties (EBD)
• NVQ Level 3 in Residential Childcare or an equivalent qualification
• Full UK driving licence

If you're looking to join a supportive organisation where you can make a lasting impact on young people's lives while developing your career, we'd love to hear from you.