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ISS Facilities Services; Loughton; Sur place; GBP 20 000 - 28 000; Plein temps

Résumé du poste

ISS Facilities Services in Loughton, Essex, is seeking a Mailroom & Delivery Clerk to run the day-to-day post and delivery service within a secure corporate environment. The role involves receiving, screening, sorting and distributing mail, preparing outgoing mail, and supporting mailroom operations on-site.

The position requires strong customer service, excellent communication, and physical mail handling. A full UK driving licence is required and a forklift licence may be funded for the right

Qualifications

• Strong customer service experience, ideally within a corporate or facilities environment.
• Excellent face-to-face and telephone communication skills.
• Comfortable with physical mail handling and movement of goods.
• High level of integrity and discretion with confidential material.
• Must hold a full UK driving licence and be willing to obtain a forklift licence.

Responsabilités

• Receive and process all incoming post, parcels and courier deliveries.
• Carry out required security checks and X-ray screening of incoming items.
• Sort and distribute incoming post to relevant departments.
• Complete scheduled internal mail runs, including handling of sensitive documents.
• Collect outgoing post and parcels and prepare items for dispatch using franking machines and Royal Mail services.
• Arrange and process UK and international courier shipments using DHL and FedEx.
• Support loading bay operations, including handling larger, heavier and palletised deliveries.

Connaissances

Customer service

Face-to-face communication

Telephone communication

Mail handling

Driving licence

Forklift (willing to train)

Description du poste

We are seeking a Mailroom & Delivery Clerk to run the day-to-day post and delivery service within a secure corporate environment.

The successful candidate will receive, security-check, sort and distribute post and courier deliveries, prepare outgoing mail, and support the smooth operation of mail and delivery services.

Job Description

We are looking for a professional and customer-focused individual who will work as part of the Front of House/service team.

This role combines mailroom operations, customer service, goods handling, room set-ups and furniture movement, with potential responsibility for running the mailroom service for a temporary period using a site van.

Key Responsibilities

Receive and process all incoming post, parcels and courier deliveries.

Carry out required security checks and X-ray screening of incoming items.

Sort and distribute incoming post accurately to relevant departments.

Complete scheduled internal mail runs, including the handling of sensitive documentation.

Collect outgoing post and parcels and prepare items for dispatch using franking machines and Royal Mail services.

Arrange and process UK and international courier shipments using systems such as DHL and FedEx.

Support loading bay operations, including receiving larger, heavier and palletised deliveries.

Professional and Personal Competencies/Qualifications

Strong customer service experience, ideally within a corporate, facilities, workplace or other professional environment.

Excellent face-to-face and telephone communication skills.

Comfortable carrying out a role involving physical mail handling, deliveries and movement of goods.

Strong attention to detail and accuracy.

High level of integrity and discretion when dealing with confidential or classified material.

Proactive, practical and problem-solving approach.

Must hold a full UK driving licence and be willing to obtain a Forklift licence (funded).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.

Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

Mailroom & Delivery Clerk

Company: ISS Facilities Services

Hours: Full-time

Location: Loughton, IG10 3TN

Working pattern: On-site

Job type: Permanent

Posting date: 16 Oct 2026

Closing date: 15 Nov 2026

Summary

Mailroom & Delivery Clerk

Contract: Government

Location: Loughton, Essex - IG10 3TN

Hours of work: 40

Contract Type: Permanent

We are seeking a Mailroom & Delivery Clerk to run the day-to-day post and delivery service within a secure corporate environment.

The successful candidate will receive, security-check, sort and distribute post and courier deliveries, prepare outgoing mail, and support the smooth operation of mail and delivery services.

Job Description

We are looking for a professional and customer-focused individual who will work as part of the Front of House/service team.

This role combines mailroom operations, customer service, goods handling, room set-ups and furniture movement, with potential responsibility for running the mailroom service for a temporary period using a site van.

Key Responsibilities

Receive and process all incoming post, parcels and courier deliveries.

Carry out required security checks and X-ray screening of incoming items.

Sort and distribute incoming post accurately to relevant departments.

Scan specified correspondence into digital document management systems.

Complete scheduled internal mail runs, including the handling of sensitive documentation.

Collect outgoing post and parcels and prepare items for dispatch using franking machines and Royal Mail services.

Arrange and process UK and international courier shipments using systems such as DHL and FedEx.

Support loading bay operations, including receiving larger, heavier and palletised deliveries.

Professional and Personal Competencies/Qualifications

Strong customer service experience, ideally within a corporate, facilities, workplace or other professional environment.

Excellent face-to-face and telephone communication skills.

Comfortable carrying out a role in