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Aspire Recruitment Services; Llanharan; On-site; GBP 18,000 - 26,000; Full time

Job summary

Aspire Recruitment Services is seeking a Supply Chain Assistant to join our logistics team in the United Kingdom. You will work with customers and suppliers to improve service levels, ensuring accurate processing of requests and timely dispatch.

You will provide admin support to the sales team, manage deliveries, and perform ERP data entry with a focus on accuracy. The role requires attention to detail and strong communication in a fast-paced, regulated environment.

Qualifications

• Proven attention to detail in processing orders and data entry.
• Strong written and verbal communication skills across internal and external stakeholders.
• Experience with ERP systems and managing transactions.
• Knowledge of inventory control and supplier coordination.

Responsibilities

• Process customer requests from enquiry to dispatch with accuracy and timeliness.
• Communicate effectively with customers, suppliers and couriers to set realistic expectations.
• Provide administrative support to the sales team and respond promptly.
• Oversee receipt of deliveries including collections from hospitals and supplier orders.
• Monitor supplier purchase orders from shipping to receipt.
• Enter data into the ERP system accurately and promptly.
• Share on-call duties for emergency rota periods as assigned.
• Conduct routine inventory audits and maintain records.
• Follow company procedures, safety guidelines and standard work instructions.
• Maintain flexibility to support cross-training and resilience across the team.
• Identify opportunities to improve processes, efficiency and customer service.

Skills

Attention to detail

Communication

Data entry

ERP systems

Inventory management

Job description

The role of Supply Chain Assistant is pivotal to the company’s future and to it delivering a consistent high level of service excellence. You will work with internal and external customers and suppliers to improve the brand, create stronger customer relationships and develop supply chain activities. You will work in a fast-paced regulatory environment in a consistent and professional manner ensuring that accuracy is central to all tasks. Through processing incoming requests efficiently and professionally you will provide a consistently high level of service to customers; ensuring customer loyalty and repeat business.

• Process customer requests from enquiry to dispatch in a timely, consistent and professional manner with an excellent level of attention to detail.
• Communicate effectively with customers, suppliers and couriers in writing and verbally, setting realistic timescales for issue resolution.
• Provide administrative and organisational support to the sales team; responding in a timely and professional manner.
• Responsible for the acceptance of deliveries into the company including but not limited to collections from hospitals, supplier deliveries and third-party orders.
• Monitoring supplier purchase orders from point of shipping to receipt.
• Data entry onto the ERP system in a timely and consistent manner with an excellent level of attention to detail.
• Manage the emergency on-call mobile phone during assigned periods on a rota basis.
• Perform routine inventory audits.
• Execute daily tasks in compliance with established company procedures, safety guidelines, and detailed work instructions and standard operational procedures.
• Maintain flexibility across supply chain activities to and participate in cross-training initiatives to support departmental resilience and knowledge sharing.
• Identify and communicate opportunities to improve departmental processes, efficiency and customer service.