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NHS Jobs; Llandudno; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs in Wales is seeking a dedicated Support Secretary to act as the first point of access for referrals into the Unit and handle enquiries with discretion and accuracy.

The role involves diary management, coordinating appointments and admissions, ensuring notes and records are prepared for clinics, and providing confidential administrative support to consultants and health professionals.

Qualifications

• Good accurate typing skills and confidential administration are essential.
• Experience supporting medical staff and coordinating appointments is desirable.
• Ability to plan and organise own time and prioritise clinic-related tasks.

Responsibilities

• Provide first point of access administration for all referrals into the Unit.
• Act as first point of contact for all enquiries and referrals into the Unit.
• Support diary management, workload and co-ordination of appointments and admissions information for patients and carers.
• Plan and organise own time, adjusting clinic appointments for patients and ensuring notes are ready for clinics.

Skills

Typing

Diary management

Administrative coordination

Confidentiality

Tools

MS Office Suite

Electronic patient records

Job description

Support Secretary - Patient Booking Clerk

Provide first point of access administration for all referrals into the Unit. Act as first point of contact for all enquiries and referrals into the Unit. The post holder will be a key member of the medical secretary team providing an accurate and confidential administration service to the consultant, medical, radiology and nursing staff and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers. The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary. You will be able to find a full Job description and Person Specification attached within the supporting documents.