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Home Group Limited; Ipswich; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Health Cash Plan

34 days leave increasing to 39

Pension matching 7%

Instant pay access

Job summary

Home Group Limited is seeking a dedicated Support Worker in Ipswich to help customers live independently and with dignity. The role focuses on practical care, respect, and empowering daily living, with on-site duties and a two-week rolling rota including sleep-in shifts.

You will support adults with mental health diagnoses and related needs, bringing flexibility and a client-centered approach to everyday tasks, safety, and wellbeing.

Qualifications

• Passion to support customers to live their best lives.
• Experience of caring for others, professionally or personally.
• Ability to work on your own initiative and stay calm under pressure.
• Recognise every customer is different and adopt a flexible, personal approach.
• Level 2 Diploma in Care or willingness to study toward it.

Responsibilities

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• Understanding the needs of adults with mental health diagnoses (and ASD/LD) and adapting support accordingly

Skills

Empathy

Care experience

Self-motivation

Active listening

Flexible approach

Education

Level 2 Diploma in Care

Job description

Earn £13.45 per hour (£50 sleep in payment) and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What you’ll do

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• Customer group – Adults with mental health diagnoses, who may also have Autism Spectrum Disorder (ASD) or mild learning disabilities (LD). Some individuals may also experience issues relating to substance or alcohol misuse.

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to workon your own initiative, stayingcalm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You’ll work on a 2 week rolling rota covering 3 sleep in shifts per week. Each sleep in shift receives £50 payment on top of contracted hours.
• This is a service based role, meaning you will be required to work on site. While the role includes sleep ins shifts and lone working, dedicated time is built into the rota for training, meetings, and supporting customers.
• Week 1 - Wednesday 8pm-10pm sleep in into Thursday 7am-9.30am, Thursday 8pm-10pm sleep in into Friday 7am-9.30am, Sunday 5pm-10pm sleep in to Week 2 Monday.
• Week 2 - Monday sleep in 7am-12pm, return at 8.30pm- 10pm sleep in 7am-9.30am and Friday 8pm-10pm sleep in to Saturday 7am-9.30am. Back Saturday 5.30pm-10pm sleep in to Sunday 7am-9.30am
• You need an Enhanced with barring list for adults and children (we pay)

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream800+ discounts on shops, holidays, days out, tech and more

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Support Worker

Company: Home Group Limited

Salary: £26,300 to £26,425 a year

Hours: Part-time

Location: Ipswich, IP1 3NE

Job type: Permanent

Posting date: 16 Sept 2026

Closing date: 28 Sept 2026