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Europcar Group UK Limited; Liverpool; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Enhanced Maternity and Adoption Leave

Pension and a life insurance scheme

Discounted car hire rates across our网

Job summary

Europcar Group UK Limited in Liverpool is hiring Rental Sales Agents to deliver world-class service at the front desk. You’ll handle customer enquiries, promote our range of products, and work toward targets in a fast-paced, customer-focused environment.

The role offers a competitive basic salary with commission, opportunities for career progression, and benefits including pension, life insurance, and staff discounts. A valid driving licence and the ability to work in a team are essential.

Qualifications

• A full, valid clean driving licence is required with a minimum of 4 years driving experience.
• Ability to work as part of a team.
• Clear verbal and written communication.
• Enthusiastic about selling and handling objections.

Responsibilities

• Provide a high quality rental service to meet customer needs.
• Be commercially aware and report on prospective business opportunities and competitor activity.
• Sell the company's services and products to achieve targets.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete all rental administration and vehicle documentation; report any damage.
• Take responsibility for cash, vehicles, premises and customer safety.

Skills

Driving licence

Teamwork

Communication

Sales mindset

Time management

Organisational skills

Procedural discipline

Objection handling

Job description

is the European car and van rental leader with a premium positioning.

Europcar is looking for Rental Sales Agents

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Liverpool location to work as part of our team on the front desk.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!

• Competitive Basic Salary
• Enhanced Maternity and Adoption Leave
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development

(subject to service and earning qualifications)

Provide a high quality rental service to meet customer needs.

To be commercially aware and recognise and report on prospective business opportunities and

competitor activity.

Sell the company's services and products to achieve targets.

Handle telephone enquiries in a polite and professional manner.

Accurately complete all rental administration and vehicle documentation as well as the reporting

of damage.

Responsibility for cash, vehicles, premises and customer safety.

Key skills and attributes required:

A full, valid clean driving licence, with a minimum of 4 years driving experience is required

Ability to work as part of a team.

Communicate clearly, verbally and in writing.

A positive attitude and professional appearance.

Ability to influence others.

Enthusiastic about selling and can respond positively to objections.

Manages time effectively and completes tasks required.

Ability to prioritise and remain organised when working under pressure.

Ability to work to procedures and follow instruction.