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Sodexo Ltd; Hull and East Yorkshire; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Wellbeing support

Employee Assistance Programme

24/7 GP service

Discounts scheme

Pension plan

Career development

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo Ltd is seeking an Office Services Operative – Security Officer in Hull. You will protect people and property, respond to emergencies, and uphold site procedures across multiple locations in the area.

The role requires strong communication, independence, and a customer-focused approach, with a smart appearance and ability to build positive relationships with colleagues and clients.

Qualifications

• SIA Front Line Guarding Licence required.
• CCTV Licence required.
• Location: Hull.
• Full Time role.

Responsibilities

• Provide a professional, friendly and helpful security service at all times.
• Respond promptly and effectively to security issues, incidents and emergencies.
• Keep customers informed and reassured during emergency situations.
• Support contractors and visitors, ensuring site procedures and policies are followed.
• Liaise with statutory authorities when required and provide relevant information.
• Monitor site radio systems and follow correct radio procedures.
• Maintain accurate site records, including Health & Safety records and Incident Forms.
• Provide regular updates to management on service delivery.
• Develop excellent working relationships with on-site customers.
• Identify and implement corrective actions as required.
• Support wider onsite services including Reception, Mailroom, Portering and Help Desk.
• Maintain a smart, professional appearance per site standards.

Skills

Verbal and written communication

Independent working

Calm under pressure

Customer-focused

Professional appearance

Relationship building

Education

Security Management qualification

Customer Service qualification

Job description

Monday – Sunday, 4 on 4 off shift pattern

Location: Hull

£13.45 per hour

SIA Front Line Guarding Licence required

CCTV Licence required

• Opportunities for career development
• Increased holiday allowance with length of service

Office Services Operative – Security Officer

Wyke Way, Melton HU14 3BQ / 101 Hessle Road Hull HU3 2BG | Full Time

As a

Security Officer

with Sodexo, you’ll play an important role in maintaining a safe, secure and welcoming environment for our client, customers and visitors.

Reporting to the

Office Services Supervisor / Sodexo Operations Manager, you’ll support the delivery of security services across the site, ensuring all security, statutory, contractual and company requirements are followed.

This is a customer-focused role where you’ll need to remain calm under pressure, communicate confidently and respond effectively to security issues and emergencies.

What you’ll do

• Provide a professional, friendly and helpful security service at all times
• Respond promptly and effectively to security issues, incidents and emergencies
• Keep customers informed and reassured during emergency situations
• Support contractors and visitors, ensuring site procedures and policies are followed
• Liaise with statutory authorities when required and provide relevant information
• Monitor site radio systems and follow correct radio procedures
• Maintain accurate site records, including Health & Safety records, Incident Forms and the Site Occurrence Book
• Provide regular updates and feedback to the management team on service delivery
• Develop excellent working relationships with on-site customers
• Identify and support effective solutions and corrective actions where required
• Support wider onsite services including Reception, Mailroom, Portering, Meeting Room Setup, Help Desk, Gardening and Waste Management
• Maintain a smart and professional appearance in line with site uniform requirements
• Undertake any other reasonable duties required to support the needs of the business

What you’ll bring

• Good verbal and written communication skills
• The ability to work independently and take responsibility
• The ability to remain calm and professional under pressure
• A customer-focused and helpful approach
• A smart and professional appearance
• The ability to build positive working relationships with customers, colleagues and management

A

professional or further qualification in Security Management and/or a

Customer Service Qualification would be desirable.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo
• Bike to Work Scheme
• Sodexo UK and Ireland's enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we receive a high number of applications.

Up to £12.71 per hour (depending on age)