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Brook Street; Guildford; On-site; GBP 24,000 - 27,000; Full time

Job summary

Brook Street in the United Kingdom is seeking an Admin Officer to support the day-to-day running of a busy court environment. The role is 37 hours per week, Monday to Friday, 9:00am to 5:00pm, at a pay rate of £12.86 per hour, requiring accuracy, professionalism and excellent customer care in a fast-paced public sector setting.

Responsibilities include preparing papers for hearings, updating documents in our in-house system, handling post and filing, scheduling rooms, drafting letters and

Qualifications

• DBS check required at onboarding.
• Experience in court or public sector is advantageous.
• Willingness to work in a busy court environment.
• Excellent accuracy and professionalism.

Responsibilities

• Prepare papers and files for hearings, meetings and tribunals.
• Produce and update court/tribunal documents, records and data entries on in-house systems.
• Handle post opening and dispatch, plus general photocopying and filing.
• Book and prepare meeting rooms and support training/course activity logistics.
• Draft standard letters and correspondence, minutes, notes and reports in line with guidelines.
• Support court processes such as clerking civil and family matters, ensuring paperwork is current.
• Provide helpful, prompt, polite 'right first time' service via counter service, written and telephone enquiries.
• Assist with listing and rota management, checking files and coordinating schedules.
• Support case processing by preparing and handling standard documentation, orders and related information.
• Undertake checks and verification for accuracy against procedures and quality standards.
• Contribute to teamwork activities, including TIB (Team Information Board) meetings and small improvement projects.

Skills

Communication

Customer service

IT literacy

Attention to detail

Job description

Working Days / Hours: 37 hours Monday - Friday

Working Pattern: 9:00am - 5:00pm

Pay Rate: £12.86 per hour

If you're looking for a stable, people-focused role where your organisation makes a real difference, this is your chance. Our Client is hiring an Admin Officer to support the day-to-day running of a busy court environment-where accuracy, professionalism and excellent customer care matter every day.

What you'll be doing:

• Prepare papers and files for hearings, meetings and tribunals
• Produce and update court/tribunal documents, records and data entries on in-house systems
• Handle post opening and dispatch, plus general photocopying and filing
• Book and prepare meeting rooms and support training/course activity logistics
• Draft standard letters and correspondence, minutes, notes and reports in line with guidelines
• Support court processes such as clerking civil and family matters, ensuring paperwork is current
• Provide helpful, prompt, polite "right first time" service via counter service, written and telephone enquiries
• Assist with listing and rota management, checking files and coordinating schedules
• Support case processing by preparing and handling standard documentation, orders and related information
• Undertake checks and verification for accuracy against procedures and quality standards
• Contribute to teamwork activities, including TIB (Team Information Board) meetings and small improvement projects

What you'll bring:

• A confident, approachable manner with strong face-to-face communication skills
• A customer-first attitude and the ability to respond professionally to a variety of enquiries
• Solid general IT skills and comfort working with computer systems for records and data input
• A careful, accurate approach to administration and document handling
• Willingness to work flexibly as needed within the role and team

Additional information:

If you're successful in your application a BASIC DBS will be required as part of the on-boarding checks with Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.