Read more

Tate; Greater London; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Career progression

Supportive team

Job summary

Tate is seeking a polished receptionist for a premium business centre in Mayfair or Farringdon. You’ll greet tenants and visitors, manage calls, post, deliveries, and access passes, and support general office needs.

This role prioritises outstanding customer service, relationship-building with clients, and a proactive approach in a fast-paced, professional environment. No prior front-of-house experience required, hospitality experience is a plus.

Qualifications

• Confident, friendly communicator who loves working with people.
• Passion for delivering exceptional customer service and creating positive experiences.
• Experience in hospitality, luxury retail, customer service or concierge roles is desirable; no prior reception experience required.

Responsibilities

• Welcoming visitors and managing reception duties.
• Providing exceptional customer service to tenants.
• Handling calls, post, deliveries, and access passes.
• Supporting office and facilities requests.
• Maintaining high standards across the building.
• Assisting with administration and client onboarding.

Skills

Confident & friendly communicator

Excellent customer service

Strong organisational skills

Proactive attitude

Relationship building

Job description

Love people? Thrive in a fast-paced, professional environment? We're looking for a polished and personable Receptionist to join a premium business centre in the heart of Mayfair or Farringdon.

As the face of the business, you'll deliver a five-star experience to tenants and visitors, ensuring every interaction is professional, welcoming, and memorable.

What you'll be doing:

• Welcoming visitors and managing reception duties
• Providing exceptional customer service to tenants
• Handling calls, post, deliveries, and access passes
• Supporting office and facilities requests
• Maintaining high standards across the building
• Assisting with administration and client onboarding

What we're looking for:

• A confident and friendly communicator who loves working with people
• A passion for delivering exceptional customer service and creating positive experiences

Experience in hospitality, luxury retail, customer service, or concierge-style roles is highly desirable

You do not need previous reception or front-of-house experience. We're looking for individuals with the right attitude, professionalism, and service mindset

• Strong organisational skills and attention to detail
• A proactive, can-do approach and willingness to get stuck in
• Someone who enjoys building relationships and going the extra mile for clients and visitors

What's on offer:

• Salary up to £28,500
• Supportive team and professional environment
• Opportunity to grow within a successful and expanding business

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.