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Catalyst Care Group; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Financial & Practical Support

Refer-a-friend bonus

Tax relief

Free DBS

Job summary

Leaf Complex Care, part of the Catalyst Care Group, is seeking a Healthcare Assistant to provide compassionate, person-centered care primarily in clients' homes, helping people live independently with dignity. You will support daily living activities, assist with personal care, plan community activities, and maintain clear communication with families and care teams.

Eligibility includes NVQ Level 3 preferred (Level 2 acceptable) and at least 6 months in similar healthcare settings.

Qualifications

• NVQ Level 3 in Health and Social Care is preferred, Level 2 acceptable.
• Minimum 6 months of experience in similar healthcare settings, with complex needs, behaviours that challenge and autism.
• Business Car Insurance would be advantageous.
• Full UK driving license would be preferred.

Responsibilities

• Deliver high-quality, person-centered care in individuals' homes and communities.
• Support individuals in maintaining or developing new skills and interests.
• Adapt care and support plans to meet diversity of needs, ensuring comfort and safety.
• Engage in proactive communication with families and care teams.
• Assist with personal care, including hygiene, dressing and feeding.
• Plan and budget for community activities.
• Maintain accurate records and communicate with the brand team and healthcare professionals.

Skills

Empathy

Communication

Teamwork

Feedback openness

Proactive communication

Education

NVQ Level 3 in Health and Social Care

NVQ Level 2 acceptable

Job description

Healthcare Assistant | Leaf Complex Care

At Leaf Complex Care, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community —values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

As a Healthcare Assistant, you will provide tailored compassionate care primarily in the homes of individuals and supporting them to live independently and with dignity within their communities.

Responsibilities:

• Deliver high-quality, person-centered care to individuals’ homes and within their communities.
• Support individuals in maintaining or developing new skills and personal interests.
• Adapt care and support plans to meet the diverse needs of each individual, ensuring their comfort and safety.
• Engage in proactive communication with families and care teams to ensure effective care delivery.
• Support individuals in temporary residential placements or their own homes.
• Preform household chores such as laundry, cleaning and food shopping.
• Manage and support individuals with budgeting and financial management.
• Assists with all aspects of personal care, indulging hygiene, dressing and feeding.
• Support individuals in maintaining or developing new skills and personal interests.
• Plan, participate in and budget for community activities.
• Maintain accurate records and clear communication with the brand team and other healthcare professionals.

Qualifications and Experience:

• Preferred NVQ Level 3 in Health and Social Care (Level 2 acceptable).
• Minimum of 6 months of experience in similar healthcare settings and experience in support with complex needs, behaviours that challenge and autism.
• Business Car Insurance would be advantageous.
• Full UK driving license would be preferred.

Candidate Traits and Competencies:

• Empathetic and able to adapt to the individuals’ environment.
• Strong team player with excellent communication skills.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Willingness to go above and beyond to support the varied and complex needs of our families.
• A growth mindset with a passion for making a significant impact on the lives of the families we support.
• Positive risk taking and reducing excessive restrictions to enhance the quality of life for those in care.
• A proactive communicator dedicated to high-quality, compassionate, and person-centered care.

What We Offer:

• Financial & Practical Support
• Refer-a-friend bonus – incentives for introducing new workers to the company (recently rolled out).
• Tax relief – the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment).

Development & Support

• On-shift support and guidance through the on-call system.
• Regular supervisions.
• Specialist training opportunities such as safeguarding, medication management, and more.
• All mandatory training is free.

Work-Life Balance and Community

• Flexible working hours – option to choose shifts based on availability.
• Recognition programmes – celebrating and rewarding outstanding contributions.
• Social events – opportunities to connect and build team spirit.
• Free DBS.

We do not provide visa sponsorship; applicants must have the right to work in the UK.