Healthcare Assistant

Leaf Complex Care Group; Leicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Refer-a-friend bonus

Tax relief for work clothing and tools

On-shift support and guidance

Regular supervision and development

Job summary

Leaf Complex Care Group is seeking a Healthcare Assistant to provide compassionate, person-centered care primarily in clients' homes within the community. You will support individuals to live independently and with dignity, tailoring care to diverse needs and coordinating with families and care teams.

The role offers flexible shifts (4–8 hours or longer) with varying patterns based on care packages, and opportunities for specialist training and career development within a supportive team.

Qualifications

• NVQ Level 3 in Health & Social Care (Level 2 acceptable).
• Minimum 1 year of experience in similar healthcare settings, with complex needs, behaviours that challenge, and autism.
• Full UK driving license would be advantageous.

Responsibilities

• Deliver high-quality, person-centered care in individuals' homes and communities.
• Support individuals in developing skills and personal interests.
• Adapt care plans to meet diverse needs, ensuring comfort and safety.
• Communicate proactively with families and care teams for effective delivery.
• Support individuals in residential placements or their own homes.
• Perform household tasks such as laundry, cleaning and shopping.
• Budget for community activities and manage finances with support.
• Assist with personal care including hygiene, dressing and feeding.
• Maintain records and communicate with the brand team and healthcare professionals.

Skills

Empathy

Teamwork

Communication

Adaptability

Proactive communication

Education

NVQ Level 3 Health & Social Care

Level 2 Health & Social Care

Tools

Full UK driving license

Job description

AtLeaf Complex Care, part of theCatalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion,Impact, andCommunity —values that guide our actions and our approach tocompassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

As a Healthcare Assistant, you will provide tailored compassionate care primarily in the homes of individuals and supporting them to live independently and with dignity within their communities. You may be required to work a short (4–8 hour) or longer shifts. Shift patterns vary depending on the care package and support needs of each person we support.

Responsibilities:

• Deliver high-quality, person-centered care to individuals’ homes and within their communities.
• Support individuals in maintaining or developing new skills and personal interests.
• Adapt care and support plans to meet the diverse needs of each individual, ensuring their comfort and safety.
• Engage in proactive communication with families and care teams to ensure effective care delivery.
• Support individuals in temporary residential placements or their own homes.
• Preform household chores such as laundry, cleaning and food shopping.
• Manage and support individuals with budgeting and financial management.
• Assists with all aspects of personal care, indulging hygiene, dressing and feeding.
• Support individuals in maintaining or developing new skills and personal interests.
• Plan, participate in and budget for community activities.
• Maintain accurate records and clear communication with the brand team and other healthcare professionals.

Qualifications and Experience:

• Preferred NVQ Level 3 in Health and Social Care (Level 2 acceptable).
• Minimum of 1 year of experience in similar healthcare settings and experience in support with complex needs, behaviours that challenge and autism.
• Business Car Insurance would be advantageous.
• Full UK driving licensewould be advantageous.

Candidate Traits and Competencies:

• Empathetic and able to adapt to the individuals’ environment.
• Strong team player with excellent communication skills.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Willingness to go above and beyond to support the varied and complex needs of our families.
• A growth mindset with a passion for making a significant impact on the lives of the families we support.
• Positive risk taking and reducing excessive restrictions to enhance the quality of life for those in care.
• A proactive communicator dedicated to high‑quality, compassionate, and person-centered care.

What We Offer:

Financial & Practical Support

Refer-a-friend bonus– incentives for introducing new workers to the company (recently rolled out).

Tax relief – the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment).

Development & Support

• On-shift support and guidance through the on-call system.
• Regular supervisions.
• Specialist training opportunities such as safeguarding, medication management, and more.
• All mandatory training is free.

Work-Life Balance and Community

• Flexible working hours – option to choose shifts based on availability.
• Recognition programmes – celebrating and rewarding outstanding contributions.
• Social events – opportunities to connect and build team spirit.