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Careegrow LTD; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Careegrow LTD in London seeks an experienced IT Support Specialist to provide reliable support across hardware, software, systems, and networks, ensuring smooth day-to-day IT operations. The candidate will troubleshoot issues and manage IT support requests while maintaining systems.

This mid-level role is suited for someone who can diagnose and resolve problems independently, escalate complex issues when required, and efficiently support end-users in a fast-paced environment.

Qualifications

• Hands-on IT support experience across hardware, software, systems and networks.
• Ability to diagnose and resolve technical issues independently.
• Willingness to escalate complex problems when required.

Responsibilities

• Provide reliable technical support across hardware, software, systems, networks and end-user environments.
• Troubleshoot technical issues, manage IT support requests and maintain systems.
• Ensure smooth day-to-day IT operations and assist with incident resolution.

Job description

We are seeking an experienced and proactive IT Support Specialist to provide reliable technical support across hardware, software, systems, networks, and end-user environments. The successful candidate will troubleshoot technical issues, manage IT support requests, maintain systems, and help ensure smooth day-to-day IT operations.

This is a mid-level opportunity suited to someone with hands-on IT support experience who can independently diagnose and resolve technical problems while also escalating complex issues when required.

Please note that this position is not directly with CareeGrow. We are recruiting on behalf of one of our client companies. As part of our recruitment process, we will review your profile and assess it against the requirements of the position. If we identify any areas where your profile could be strengthened or where there are gaps, we will provide appropriate recommendations and suggest solutions to improve your chances of being considered for the role.