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British Heart Foundation; Glasgow; On-site; GBP 21,000 - 30,000; Full time

Job summary

British Heart Foundation in Glasgow is looking for an Assistant Store Manager to join our home store team. You will support the Store Manager with daily operations and step in during their absence, ensuring the store runs smoothly.

You will inspire staff and volunteers to deliver an excellent customer journey, maintain high service and merchandising standards, and drive sales through physical and digital channels. Flexibility for weekends and holidays is essential.

Qualifications

• Previous store management or supervisory experience preferred.
• Flexibility to work across 7 days per week including weekends and bank holidays.

Responsibilities

• Support the Store Manager with day-to-day store operations and act in their absence.
• Inspire and develop staff and volunteers to deliver excellent customer journeys.
• Ensure high standards of customer service and merchandising.
• Drive sales through physical and digital channels.
• Assist with recruitment and development of volunteers.
• Support stock generation and campaign activities.
• Work with the manager to maintain a smooth running store.

Job description

Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our home store team in Glasgow so we could be the perfect match!

Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.

What does this role involve:

• As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
• Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
• Ensuring highest standard of customer service
• Achieving targets
• Maintaining a high standard of visual merchandising
• Maximising sales through physical and digital channels
• Supporting with the recruitment and development of volunteers
• Achieving expectations within campaign activities
• Working with the manager to generate stock

Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.