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British Heart Foundation; Teddington; On-site; GBP 26,000 - 32,000; Full time

Job summary

British Heart Foundation is seeking an Assistant Store Manager for our Hemel Hempstead home store to progress in store management and drive excellent service.

You will support the Store Manager with daily operations, lead staff and volunteers, and help deliver a great customer journey while working flexibly across 5 days per week, including weekends and bank holidays. This role is rewarding and customer-focused.

Qualifications

• Previous store/retail management experience preferred.
• Flexibility to work 5 days out of 7 including weekends and bank holidays.

Responsibilities

• Support Store Manager with day-to-day operations.
• Inspire and support staff and volunteers to deliver an excellent customer journey.
• Ensure highest standard of customer service and achieve targets.
• Maintain a high standard of visual merchandising.
• Maximise sales through physical and digital channels.
• Assist with recruitment and development of volunteers.
• Work with the manager to generate stock.
• Support campaign activities.

Skills

Previous management experience

Job description

Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our home store team in Hemel Hempstead so we could be the perfect match!

Candidate must be fully flexible to work 5 days out of 7 days per week including Weekends and Bank Holidays. Previous management experience is desirable for this role.

What does this role involve:

As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

• Ensuring highest standard of customer service
• Achieving targets
• Maintaining a high standard of visual merchandising
• Maximising sales through physical and digital channels
• Supporting with the recruitment and development of volunteers
• Achieving expectations within campaign activities
• Working with the manager to generate stock

Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.